We arrived at the hotel at 3:30pm. Room was not ready. So much for the 3:00pm check in. The carpet was very dirty. We had use our slippers in the room. The bathroom is very small, dirty and outdated. The front door is placed in the center of the room not to the left or right. Poor use of room space. The room really shows its age. I guess ...

We have stayed at several of the hotels including the Disneyland Hotel and the Grand. The service level at all these hotels have declined SHARPLY. Utilizing Guest Services, Guest Communications and hotel management is a waste of time. I can guarantee the service you will get is all lip "I am sorry this occurred", etc. The hotel ...

I was REALLY excited about staying at the disneyland hotel, I had previously stayed at the paradise pier and was really impressed and I figured since the Disneyland hotel was $100 more each night that it would be that much better. It wasn't. The room wan't nearly as nice. I am 5'2 and I practically had to duck in the shower, the shower ...

Nothing to set it apart from the cheaper hotels as close to the park entrances.

Smelled bad, room was dirty and worn out, noisy, power outage, and the staff (except for woman in gift shop) below average.

We booked a double queen room with the connecting Mickey room for the kids and LOVED it!! The Mickey room was fabulous! The standard room alone would have fit all of us, with one kid on the daybed/couch, but it would have been tight. We had plenty of room with 3 adults in the standard room and two kids in their own Mickey room. It was great to have ...

We only stayed one night but got right into our room at 10 am and it was gross didnt like it at all I will only stay at the Grand from now on. The grounds were cool at the disney hotel and the lost bar was great, we for sure had to stop there on the way to the room and have a couple of drinks before we could face our room to sleep. It is close to ...

Stayed at the Disneyland Hotel for 8 nights. Clean basic room. Big vanity area was nice. Kids loved the pool. Hard to get a chair or lounge in the middle of the day. Food was good at Crocs Bits and Bites. Pleasant stay, no issues. If you plan on walking to the parks through Downtown Disney its about a 5-10 minute walk. If you are going to Disneyland use the monorail station in Downtown Disney.

the valet guy ripped us off from the get go. it was a 17.00 valet charge, my son in law gave the guy a 20 dollar bill, never got his 3.00 change so assumed the valet guy thought it was a tip. the next morning upon check out..we notice that the 17.00 valet charge was applied to our bill, we told the guy at check out that we had already paid it the ...

We stayed in one of the new Mickey Mouse Themed rooms. The kids got Mickey and we had a regular room. The rooms overlooked downtown disney. Downtown Disney is very loud at night (until about 10:30) but that is the ONLY bad thing about staying there. The service is excellent, the rooms were excellent and when we lost our three-day park hopper ...