We reserved 3 rooms,a month in advance, arrived and they didnt have our rooms, it was 4:30 pm, the desk clerk was rude and would not look us in the eye when he spoke. They asked the names of everyone staying in the rooms, and we expected adjoining rooms, but were put on different floors. we were a group of 6 gals on a fun trip. And that made it very frustrating. The only good thing was the breakfast, good service there.

Hotel was clean and right off the freeway. I spent 3 nights. I was there on personal business for a workshop, so I was was budget conscious. The restaurant breakfast buffet was good. Staff was friendly. I did not have a chance to have an evening meal at the hotel. It had a nice pool.

I would recommend this hotel to anyone traveling on business or for leisure.

Our room was very noisy since we were adjacent to the busy 101 highway, AND the window would not close properly. Also, lots of road noise coming through the AC mounted in the wall. Although it was cool, we kept the AC fan running to drown out the road drone. The bathroom was clean, but needing some minor maintenance..toliet seat rocked, and it ran ...

Its 15 minutes over the Bay Bridge. Its off a freeway and has easy access. Its on Priceline and we got a room for under $100 total. Its big, over 200 rooms. Lovely dining room. Great king size bed and internet plug ins plus a 37 inch HDTV. We were shocked and very pleased. Its clean and very comfortable.

We will use it again, I am sure. I ...

We just spent the past two nights here and would definitely go back. While some renovations are still going on, it didn't interfere with our stay. They are finishing up the restaurant and by what we see it is going to be lovely.
Our room was spotless, newly renovated, very comfortable beds and an immaculate bathroom.
The housekeeper forgot ...

THE HOTEL HAD BEEN REMODELED BY THE TIME WE STAYED AND WAS VERY NICE FOR THE PRICE. I HAD READ SOME REVIEWS THAT WERE NOT IN FAVOR OF THIS PLACE BUT WE TOOK A CHANCE AND ALL WAS WELL.

Great hilltop location. Breathtaking view if you get a room facing the freeway. Secluded, yet just opposite the Mall (walking distance). Nice neighbourhood for jogging. Breakfast was ok but the restaurant was under-patronized. Maybe it has improved by now.

This is the worst place ever that I have ever stayed in.
The rooms are so bad, the bed are very old and unconfortable. My Ipod is bigger than the TV in the room, the tiles in the bathroom have mildew and various stains and they are falling off the walls. Green faded sticky burnt carpet and bedbugs were all that I needed to see before checking out and going across the street to the Embassy Suites.
STAY AWAY

The nicely appointed lobby belies the decrepit and downright disgusting rooms. The carpet is stained, the sheets and bedding are see-through and the mattress appears to have not been replaced in 10 years. If you close your eyes and breath in, you would swear you are in an Econo-Lodge. How the property keeps the Sheraton name is beyond me. Do yourself a favor and steer clear..Best Western is far supreme and Embassy Suites is even a better choice.