yahoo cant even get its hotels straight. how can we trust the reviews?

We had to wait to check in our room as we watch others check in? Our room was not ready and had to wait an hour to check in. No lobby to sit in. Staff was not accommodating until I went up and said that a person in our group had a cane. Very cold and impersonal. Room was ok but not for the price. I would suggest the EL TOVAR or the Bright Angel lodge.

The front lobby staff were never pleasant. There was always large piles of garbage outside of the lodges that were not picked up my house keeping. The food was completely overpriced and not very good. We were hoping for a nicer experience. The lodges are set back from the canyon about a 10 min walk which we did like because it was well wooded and quiet. Next time would probably stay at a hotel in the near by town to save money.

Cannot and I repeat.....cannot beat the location. Not a high class place but well worth the overall experiance. Only 1/4 mile from the south rim. Dining was not that great....BUT I did not go there for the dining ! I went there for the views. Can't wait to go back !!!!

Our room was easy to locate. We stayed on the north side. It was easy walking distance to the rim. We had a second floor room, it was quiet and everything worked. Our room was cleaned and ready for us when we returned in the evening. We have no compliants. We enjoyed every minute. The staff made us feel comfortable and were very friendly. Everything was very clean. We will definitely stay there again.

Likes: price, cleanliness, convience, cafeteria. dislikes, none.
We were there the last weekend in March.Be prepared for unpredictable weather. It went down in the 20s with blizzard like conditions,there were people in shorts and sandalls. Overall a great place.

After reading several of the reviews for this hotel, I thought I knew exactly what I was in for. This hotel exceeded my expectations. My room was very spacious with an extremely large vanity area. I asked for the second floor room as a result of many of the posts found here, and I got what I wanted. I was delighted to find my bathroom had been ...

me and my wife stayed in the cabins it was great and friendly we really enjoyed it and plan on makin it a yearly event

My room was very clean and nice. It had a hair dryer and refrigerator. Slept like a baby! The map I received to find my room was not to scale and we wondered all over the place for 20 minutes!!