Staff was really nice. We stayed in a double room, very spacious. Definately would stay again!

The place was much better this time. It was less chaotic. The staff was more pleasant and very helpful. I've stayed there for the fourth time and I can honestly say that service has improved.


Your gal from Texas....

The location was perfect and the staff went out of their way to assist us with information on ski packages, tours and shopping. The service was great! The complimentary breakfast was a real treat and a money saver. We met other guests from all over the United States and enjoyed visiting with them.

I loved everything about this property. Great value. Great staff. Wonderful rooms with many amenities. Unless accustomed to the Ritz Carlton, I can't imagine anyone being disappointed with this hotel.

Their location is a little tricky but Yahoo maps took us right to their front door with no problems at all.

My stay was awesome the hotel,staff was the best!! Dre,Josie,Sal,Kawi,Faith,Jackie,Greg, you are really made me and my male friend feel welcome.I will stay here again it is really the best.

The rooms were large and immaculate, breakfast was great and the staff was outstanding, would go back anytime. Location is the only thing did not care for.

when i stayed at this hotel last year i thought the service was great. the rooms are clean and nice, the breakfast was great and the people who work their are good at what they do. we felt very welcomed when we arrived. they have a nice view from your window where you can see the buildings in manhatten which is a lovely view. i would recommend ...

The service wasn't the greatest! I used my credit card and it took an act of congress, to get the credit back on my card. I think the sadest part about it was I paid cash for the entire stay. The hotel still required that a charge for incidentals be taken out.

The only solace I had was the rooms were very clean! The housekeeping staff was ...

I am guessing, do to the excellent value of this hotel, it is used by every high school going on any trip where rooms are needed for teenagers.
They roam the halls, play on exercise equipment, carouse in the pool and hot tub (all night)and demollish the breakfast buffet all unattended by there so called chaperons.
Do not stay here if you want peace and quite or need to work.