There was absolutely nothing we liked about the place...we (teachers, parents and 4th graders) were appalled by the excessive rudeness the guides displayed. It was heart-breaking to see how the kids were treated with such disdain... constantly being yelled at and humiliated for no reason. One guide made no effort to hide his boredom and sarcasm, ...

Eventually, the "Factory" barn will be finished and visitors will be able to see where Alfred Vail perfected his telegraph device. The Vail house is always marvellous, and the docents are well-trained. The gift shop has finally been moved, but still lacks the inventory that such an important site deserves. Fortunately, the site is ...