Despite a bad first impression, I liked Mennon Sports Arena when I took my daughter there for ice skating. I approached the young man at the ticket window, expecting him to ask how he could help. Instead, he gazed down, as if I were invisible. I thought, "Does this fellow think I'm here just to hang out?" Moron!
Getting past him, I found the rest of the staff competent and the ice rink just fine.
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