I was a regular client for about 3 years and suddenly realized that Thomas Scott is all atmosphere and glitz but very short on the service you get for the money you pay. I saw two different hair stylists - one very senior and one junior - and neither one could color or cut my hair with any kind of consistency. The color was never the same and the ...

I LOVED MY THOMAS SCOTT SALON EXPERIENCE FROM THE BEGINNING TO THE END. THE STAFF WAS SUPER FRIENDLY AND PROFESSIONAL. I LOVED MY HAIR CUT AND COLOR. I ALSO LOVED THE REDKEN PRODUCTS I BOUGHT. I WILL BE COMING BACK VERY SOON.

The staff behind the counter were the only drawback.I have never been in an "full service" salon with such unfriendly counter staff.After I paid and said thank you the the receptionist,she did not even acknowledge me.I walked out the door having spent over $100.00 without so much as a "thank you"from her.This is the reason why I ...

I can not seem to make up my mind about Thomas Scott Salon. Some of the staff are super friendly - while others can be a bit stand-offish.

They have water and coffee available - but do not ask if I would like something to drink -- would be a nice touch.

One MAJOR inconvenience is that you can not include gratutity on credit card - you must ...

I have been visiting Thomas Scott, formerly Headlines, for almost 10 years, and have always been satisfied and thrilled with the end result of my hair experience. However, the last time, I had a very new hair technician that left my hair a horrible color and tasteless hair style. I have been requesting and receiving the same color for the past ...

IT WAS THE BEST EXPERIENCE EVER. I WAS SO PAMPERED. I HAD A MANICURE/PEDICURE WHICH WAS AWESOME AND RELAXING. I ALSO HAD HAIRCUT/STYLE AND COLOR. I LOOKED 10 YEARS YOUNGER AND FELT GREAT. EVERYONE LOVES MY NEW HAIRCUT. DUSTIN WAS MY STYLIST AND HE IS AWESOME AND HANDSOME AS WELL. I CAN'T WAIT TO GO BACK FOR A TRIM!!! EVERYONE IS SO FRIENDLY AND ALWAYS SMILING!!! I FELT SO COMFORTABLE AND SO PAMPERED.

The day after Thanksgiving I enjoyed a wonderful massage from Barbara followed by a relaxing shower in the deluxe shower - wish I had one of those in my home! Then I went to check out and something that should have taken 10 minutes or less took over 20. I had a 2 gift cards to apply towards my massage and bought 2 gift cards. The clerk with chin ...

Newly renovated facility with great staff and a variety of outstanding services. THe new relaxation room is gorgeous-- just like they say, a visit is like a vacation without leaving home!

Check them out.

Thomas Scott is a throwback to the old days of customer service and attention. Stylists are cutting edge, massage therapists are well educated and professional and skin care and nail techs are first class. THe facility has been beautifully updated and expanded-- treat yourself and visit soon.

Frederick Spa Maven