Upon arrival there was no tour of the ammenities. The plastic slippers given to wear cut the tops of my feet while I walked. I have had many luxurious facials and massages, most of them have been fabulous. This facial was a big disappointment. The esthetitian/massage therapist never once asked if I would like water, or if I was cold or if the ...

I went to go get a well being massage. the service was great. best of all, the girl at the front desk was just an angel! i think her name was Christy. She was just so sweet! i wish there would be more people like that in other places. Will definately return for another massage!

WENT TO THE ONE IN CORAL GABLES MERRICK PARK & HAD THE WORST MANI/PEDI IN MY LIFE...DON'T SPEND $60 ON PURE CRAP. HER NAME WAS JEGLA JENGLA SOMETHING ALONG THOSE LINGES AND HER NAILS WERE SO LONG AND TACKY SHE COULDN'T GIVE ME A NORMAL MANI/PEDI...RIDICULOUSLY OVER-PRICED AND TERRIBLE SERVICE. SOME FAT CHICK WORKS THE FRONT COUNTER AND ...

I'm a regular at Elemis. For the first time this week(Monday) I did my hair and requested illuminations with the colorist that works on Mondays. This has to be the worse job I've ever experienced. I can not see my illuminations, she used a hot flat iron of very poor quality that was constantly pulling on my hair. She did the worse blow-dry, ...

I was really needing a relaxing massage and to pamper my self. I set up an appointment at Elemis and had one of the most amazing massages ever. The place is really cool, with a zen atmosphere. It was expensive but worthy the professional!
Have also waxed and Olga did an amazing job.

I had an appt. to get my eyebrows done. When I got there, they were running late and I had to wait almost a half hour. When I went in the back and the woman started working on my eyebrows, she asked me a question and I answered it. While in the middle of my response, she told me I had to lower my voice to a whisper so I didnt interupt the people ...

I was going to Elemis quite regularly because they had a great beauty expert who would do the most amazing facials (Cass, she then moved to West Palm). However, I had to put up with delays from the front desk receptionists, sometimes they would have three or four people at the front desk to service one single customers, and ignore everyone ...

I went with my Mother and Sister-in-law and we all had a wonderful experience. My Sister-in-law and I both had a massage and wrap and my Mother had a facial. The spa is immaculate, very warm and relaxing. All the employees we met were very courteous and friendly. We have already booked our next appointment and cannot wait for another day of relaxation!! Would highly recommend to my friends and family.

I have been to Elemis several times for manicure and pedicures, in which I have always been satisfied. However, this time I had a eyebrow wax that destroyed the shape I had. I was scheduled with Candida, who is great with eyebrows, but was told someone else had to do it bc Candida was not available. I needed the job done, so I didn't ...