I LOVE Z MED SPA! Their prices are reasonable, the technicians are so nice and the atmosphere is so relaxing. So far I have had two Laser hair removal procedures done and a facial. My results on the laser hair removal have been superb. I hope they are always there for any pampering and/or beautifying I want to give myself.
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Do Not Waste Your MONEY!!!!!!!!
By A Yahoo! Contributor, 04/06/09
The Owner is mean rude and has no class how does should expect to do better. Will never go back. I needed to get a service done now and she NO WTF!!!!!! She needs to take a chill pill or she is going to scare every one away. Some one needs to tell her she is no good. I Know she was the owner because i ask to talk to a manager and she told me she was the owner!!!!!!!!
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Inadequate Staffing and Poor Customer Service
By A Yahoo! Contributor, 04/06/08
I received a gift card almost a year ago and have never been able to get an appointment for service. Everytime I call I'm told there's nothing available.I'm instructed to call back when they are less busy. I have never been offered an appointment for their next opening or asked what days and times would be convenient for me. The ...
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really bad
By A Yahoo! Contributor, 02/29/08
I'm a regular spray tanner and always looking for a clean, professional salon (hard to find) this salon looked good. Clearly this is not a process they have thought out. Exfoliation messy on a bed and spray tan with a tiny pencil nozzle, (barely visible afterward) done in a dingy shower stall. Uncomfortable and lousy.
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Don't waste time and money!
By A Yahoo! Contributor, 02/06/08
I revisited this spa after a lapse of 4 years or so. Since then,it has been cluttered with everything imaginable. The salon used to be tranquil and relaxing. It is now unpleasant and feels like a cheap nail salon. To make matters worse, the owner should be reported for the way she treats staff and clients. What a waste of my time and money!
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Bad vibe
By A Yahoo! Contributor, 01/11/08
The manager was very rude to her employees and also to the customers. She was in a rage and embarred me and herself. As a result, I will never step foot in Z med Spa again!!
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Airbrush tan NOT recommended
By A Yahoo! Contributor, 05/24/07
I went to get an airbrush tan. It says on the website that the price included mandatory exfoliation. Now that sounded great. But when I go in I come to find out the exfoliation you standing in a room that doesn't seem too clean and the airbrush technician puts on "exfoliating gloves", puts a little body wash-type gel on them, and ...
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Best spa in Pasadena!
By A Yahoo! Contributor, 05/18/06
There is always great service. They have the greatest facilities and they don't charge an arm and a leg for them. I love going to Z-med. The atmosphere is bright and relaxing. You know you're always going to get your money's worth and much more!
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Z Med Poor Customer Service
By A Yahoo! Contributor, 09/19/05
I did like the place until the person doing my hair removal called me and accused me of I don't know what and sent my packing. I was ready to re-up with them and instead I was confronted by a hostile tech acting like a 5th grader.
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0 of 3 Yahoo! Users found this review helpful
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Great treatments!
By A Yahoo! Contributor, 07/13/05
I thought Z Spa was a great, affordable, terrfic experience. The decor is warm and inviting, the staff friendly and informative. They keep updating their spa menu and it is always a treat to go there and see what's new.
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2 of 3 Yahoo! Users found this review helpful
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