I have been there 4 times now and have gotten very inconsistent service. The massage (over a year ago) was great. The ladies at the counter are sometimes really nice and sometimes really unpleasant. I got a few strange looks from them on various occasions but always thought I was oversensitive. But now after reading all the reviews I know that it ...
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One of the Best!
By A Yahoo! Contributor, 10/22/08
Danita styles and cuts my hair -- I constantly get compliments. Every massage I have had at Sugar House has been wonderful -- ditto the pedicures! Neddy is a wonderful colorist -- my daughter thinks she ranks up there with her colorist in London. Very relaxing atmosphere. The only bad experience I have had (and my mother had the same problem) ...
I got a Sugar House scrub and a facial. The scrub was probably one of the best experiences of my life and people have commented on the radiance of my skin, post-facial. However, I couldn't give it 5 stars because the greeting staff at the changing rooms were HORRIBLE and unfriendly. They seemed irritated to have to explain what was going on ...
I am so happy my stylist moved here from DC. Just happens to be my neck of the woods. I think this place is charming and comfortable. I love my stylist/colorist, Danielle whom I found at Chreky when she turned my color nightmare into a dream, and I have been a loyal fan ever since. The staff is inviting and professional AND the price is right! I ...
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Do not get waxing services here
By A Yahoo! Contributor, 05/18/08
This place impressed me with its atmosphere and outward experience...and that was where it stopped. I chose to have a brazilian wax here, thinking that I would get a high quality service for a $65 wax (a bit higher than other comparable services in the area). I had the most terrible experience...my waxer (Brenda) was nice enough but incredibly ...
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Terrible Atmosphere
By A Yahoo! Contributor, 05/14/08
I stopped by this past weekend to purchase some giftcards for mother's day. Some of my friends that frequent Sugar House recommended the spa. I wanted to treat my mother and sister since they've never been to Sugar House to a nice and relaxing treatment. When I was standing in line to purchase my giftcards the only thing I could hear was ...
5 of 5 Yahoo! Users found this review helpful
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Rude Service-Avoid Sugar House
By A Yahoo! Contributor, 05/06/08
I was 8 minutes late to an appointment (my fault initially, but I would have been willing to tip a little extra) because I was coming (on a recommendation form a friend) from work and the walk was farther than I had anticipated. Not only had the woman who I was supposed to see, Marcia, taken another customer but I was not called to be informed ...
4 of 5 Yahoo! Users found this review helpful
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Best massage in town
By A Yahoo! Contributor, 03/26/08
I have been all over this area looking for a good massage and I've finally found it! I've gone to Elizabeth Arden, Landsdown Resort and Spa, and even a few swanky places in DC looking for someone who knows how to heal but also relax me!
What I love about this place is that it gives you just what you need with a few extras.. all at a good ...
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Stay away!
By A Yahoo! Contributor, 03/22/08
After receiving one okay haircut here I decided to get highlights on my second visit. Big mistake. I wanted to tone down my highlighted blonde hair by dying it a caramel color with some slightly lighter highlights. I was very clear with the colorist and was horrified when I saw that instead of caramel hair, I had carrot orange hair! She agreed to ...
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Time your visit right
By A Yahoo! Contributor, 03/05/08
Having been there on weekdays, weekends and federal holidays, I can tell you that like any other salon, you get more personal attention on weekdays when there are fewer clients. That said, I've never had a bad experience there. Also, it seems like a lot of the complaints on here are due to individuals being unwilling to speak up- about a ...