Then I let the hotel know how I felt about the service and they did more than enough to try to correct what upset me. They were very friendly and like I said when I let them know I was unhappy (as you can see mainly with service) they took care of it right away. I would definately give them another chance. The cost is kind of up there for what you get for it but at least you know they will right their wrongs, not many businesses today do that.