great location,but front desk workers lets say they need to work more and stay off the computers and shop online on off time. shuttle drivers were great help, took a ride with Manager of Hotel to into Himself needs A class on sensitivity should be for all his staff.

Pretty nice. One dismissive young woman behind the desk, but the shuttle drivers were very helpful. Good choice for hospital visits or business. The rooms were clean and comfortable.

The rooms were very clean and nice, however we arrived back to the hotel one day to find our door open (we assume the cleaning people). Although nothing was taken we were disturbed that this mistake happened. It was nice the hotel had a shuttle that runs on first come first serve basis, however it was disappointing that some guests were not so ...

Due to a medical procedure my husband was a patient at Brigham Women's Children's Hospital for an entire month, during which I stayed at the Hampton Inn, since we live out of state. I found it was ideal location for my daily trips to and from the hospital. Most of the staff was very knowledgable regarding available transportation, local ...

We were here for a convention. I booked the hotel because of the price and the shuttle service. The website said that there was shuttle service to about 3 different locations around Boston. I mapped it out and found the closest route to our destination. Little did I know... They actually took us right to the convention center --- this saved us ...

Very nice hotel with great staff! Very helpful. The shuttle was on time from the airport both ways. Our room was very nice with a very comfortable bed.
We took the city tour trolley which picked us up at the hotel, but is not on the return trip schedule, we did try to get a shuttle back in the afternoon, but they were not on time, so we walked ...

My family and I spent one night at the Hampton Inn Crosstown in Boston during the labor day weekend. We were very well greeted by the front desk staff who were friendly and eager to give us information that would make our stay enjoyable.Our room was clean and very comfortable. We found the room just the way we ordrered it with 2 double beds. We ...

This hotel is one of the nicest hotels I have ever been to. The staff were very friendly. The street address may seem to be not the best neighborhood, but their shuttle can take you everywhere! Even if the location you wanted to go to wasn't on the bus schedule, they would still take you. The beds were soooo comfortable. And their ...

Unlike what I read in other reviews, the staff was very friendly and helpful. They knew the best ways to get to where we needed to go and made sure we had all the information that we needed.

We stayed in one of the suites that had a small kitchenette. The decor of the room was soothing- nice earth and jewel toned colors. The bed was very ...