My husband and I booked Maui Downhill on our honeymoon and had a great time. We drove to their location on Dairy Rd and met up with the other riders around 3:30am. (The drivers picked everyone else up on time). The sunrise was beautiful and the ride down the volcano was amazing. We stopped on the way for pictures and breakfast. The tour guides ...
The guides were very nice and helpful. They picked my partner and I up at our resort in Lahaina around 3:15 AM and took us to their office in Kahului. We were offered breakfast and fitted for our journey and then we hopped in their van (not a luxury coach) and ascended to the 6500 foot level at Haleakala. It was there that we sat for 2 hours inside ...
I have a complaint against Maui Downhill for poor refund practices, product quality, and fraudulent business practices.
The van drivers are incompetent- the employees are hostile- they would offer no refund even when THEY canceled our bike ride due to lingering weather from hurricane Kenneth- and when we arrived back from the summitt to the ...