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  • Bad Attitude
    By jeannie f, 08/09/09
    Went to Toa Payoh Crystal Jade Branch today and had our dinner, everything was fine when I left something behind at the restaurant and left, until i was like about 5 mins walk away from the restaurant and i realised and went back to get my thing, it was actually a siew mai takeaway from the nearby Tiong Bahru Bao. When i went back the plastic bag ...
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  • bad services & standards
    By A Yahoo! User, 07/12/09
    been hearing how good is the steamed dumpling(xiao long bao) turns out to be a big disappointment.
    services are not so good. had order noodles & steam dumpling. requested the steam dumpling to served 1st.waiters gave a unwillingly look & said noodles are faster so got to serve that 1st. i'm puzzled. this is the kind of service ...
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  • Horrendous service at CJ Toapayoh
    By P_realm, 05/20/09
    Having read the reviews left behind by the other folks here on this website, i am appalled by the consistent lack of service esp at the Toa Payoh branch and yet it is apparent that nothing is done by the management. I have read similar complaints on other websites as well.
    i guess they really do not care about their service standards.

    my ...
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  • Crystal Jade Toa Payoh On A Weekend
    By Angela, 02/10/09
    Pre-Lunch: (Tues) I made a reservation for 6 for Sun and the lady on the line told me in mandarin "you still have to wait if we are crowded, ok" but she did promise to expedite my wait and give me priority over others.
    Lunch: 1st order of har gow took 45 mins to arrive while the other stuff like siu mai, chicken feet, glutinous rice etc ...
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  • Poor Customer Service
    By J., 11/01/08
    Our family of four visited the outlet at Great World City. When we were shown to our table, we saw that our table (which is made of 2 smaller tables put together) were of different height. Almost different by 20 cm! When I informed the male captain, he told us that it was full house hence there were no other table. Only when we insisted a table ...
    1 of 1 Yahoo! Users found this review helpful
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  • Xiao Long Bao
    By A Yahoo! Contributor, 08/27/07
    for those of you who do not know. crystal jade is split up into a few specific restraunts. there is the crystal jade kitchen, crystal jade la mian xiao long bao & others. i'm talking about crystal jade la mian xiao long bao! the xiao long bao there is the best! seriously. the handmade noodles there are also really good. it's cheap. and it's good food. (:
    1 of 1 Yahoo! Users found this review helpful
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  • Untrained Waiter/Captain
    By Kristen, 05/01/07
    1st May 2007 at Jurong Point Crystal Jade kitchen. The China national guy came over to take my order. I am alone, and order a plate of suckling $18.00. He ask if I want some rice to go with it, I reply no and he recommend maybe a plate of vegetable. I order Poach Bo0x-Thorn.Remind him a small plate.He reply just for one person. The plate arrived a ...
    3 of 3 Yahoo! Users found this review helpful
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  • Can't wait to go back. (I go there all the time)
    By A Yahoo! Contributor, 04/24/07
    Of all the Crystal Jade outlets that I have been to, both their food and service is unmatched by any others. The food is great, the staff is friendly and efficient and I always feel most at home.
    2 of 2 Yahoo! Users found this review helpful
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  • Bad Services
    By Happygo, 04/03/07
    I visited the crystal jade at toa payoh and found out that the services there are very poor.the waitress are very rude and even look down on us just because i order a fish porridage and a prawn dumpling only. i require a warm water for my mum from waitress but she did nt give it to me!! their service is very poor and my mum and i will not return to ...
    2 of 3 Yahoo! Users found this review helpful
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  • We can wait to go back.
    By A Yahoo! Contributor, 08/17/06
    We've had dinner at CJK 6 times. The first five we had excellent food and service. Our last time in March 2005 we had terrible service. We could not get anyone to wait on us. Because we were white, according to the receptionest, no one would provide service.
    We will try again next Janurary.
    1 of 2 Yahoo! Users found this review helpful
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