Bought a leather swivel rocker recliner in April 2009. June comes and the backing on the bottom that holds all the stuffing inside ripped in about ten places due to being VERY poor quality and obviously defective. ALL the stuffing where your legs rest fell out.Since I live 120 miles from the store NFM sends a tech from 45 miles away to look and ...

NFM is a great place to shop. We have been customers for over 45 years and have never found better prices or service anywhere. Never had a problem with any product or service. Would recommend Nebraska Furniture Mart to anyone for anything.

I will never do business with Nebraska Furniture Mart again. The delivery personnel were unprofessional and disrespectful in my home. I voiced my complaints to customer service but heard nothing in return. The mattress exchange policy was poorly explained and we now have the option of paying an additional $500 to purchase another mattress or ...

My expereince at nebraska furniture mart started out plesant I purchased over 10,000 of furniture at the mart. They told me that they were not able to deliver to me so I picked up the merchandise. As soon as I got the furniture home it was a nightmare. The dining room table had a huge crack in it, the end table tons of scratches. The worst however ...

When a customer service manager yells at you, you know it's not the place to return, ever! We purchased a notebook computer two weeks ago. Brought it home and found out the sound wasn't working. Brought it back to NFM, and after a lengthy argument with a customer service supervisor, were finally allowed to exchange it for another one. Had ...

Heres a neat thing for the management of the Mart to do. When they fire an employee they not only say "leave" they also ban and bar them. This is a viewed account from another employee who works in the same department. At least that is what they did to one security officer just a few weeks ago. He was fired for supposedly lieing to the ...

Recently my Mother was visiting me and I took her to the Mart. She was interested in buying a 52 in. television for my Dad, we spent 5 minutes looking for a salesman only to find 5 of them playing video games. When we asked for help 3 said I am with another customer and one said he was one break, the salesmen left said and I quote "what do you ...

Never shipped merchandise that I had purchased two months ago. When I tried to talk to a manager, the customer service rep hung up on me.

I am very dissapointed with the quality of service and truthfulness I have received from NFM. I bought a Lazyboy reclining sofa and a Sealy bedding set in the last year and a half. I had problems with both. The sofa was in stock when they took my money but they did not have one on the day it was to be delivered. So they delay and then bring me ...