I have been a Burke Williams patron for over eight years and have loved it. I have had excellent pedicures, massages, etc. In the past six months, however, I have had several bad experiences that include a therapist who talked so much, she forgot to turn me over (so she only massaged my back) and another therapist who cracked my neck at the end ...

My facial was absolutely amazing...my skin glowed for days and the person who did it (Florence) was skilled and gave me great tips. My partner on the other hand had a massage therapist who told her that she talked too much and that's why she didn't get her whole body done...because she was distracted!?!?!?!? We subsequently heard that Burke Williams is not known for great massages.

Everything about this place is wonderful. Friendly staff, super clean facilities, and a variety of services offered. Overall, a fabulous place to treat yourself. Treat yourself to a massage and one of their many "flavored" bath.

It's a very nice place to go and relax. Clean and quiet place make you be very comfortable. I love the massage every time I get it when I go there and also appriciate the stuff's help and service. Will go there always. I wish it was cheaper so I could afford and go there more often.

My girlfriend and i went to get a massage and scrubs. And the whole time i was getting a massage the theripist was complanning about how much she made. Which is 18-20 dollars a massage while the massage is 120 dollars. That did'nt seem fair to us. We will not be back.

I have been to most of the BW's in LA and by far the best experience I had was at the Sherman Oaks location. I am used to getting massaged pretty regularly due to low back pain and I also have 2 small children who keep me pretty tied up. The staff at the S.O. location was so pleasant and kind, I felt right at home. I was given a tour of the spa ...

THIS SPA WAS VERY CLEAN AND SOOO RELAXING. IT'S LIKE BEING IN ANOTHER WORLD. A TRUE RETREAT FROM L.A'S BUSY LIFE. THE STAFF WAS VERY ATTENTIVE AND POLITE. THEIR FRUIT WATER IS SO GOOD AND REFRESHING. I RECOMMEND THE PEDICURES. BEST FOOT MASSAGE I'VE HAD. A LITTLE PRICY BUT DON'T WE ALL DESERVE IT! I WOULD GO BACK IN A HEARTBEAT.

I loved the ambiance and the cleanliness!! I also very much appreciated the professionalism from each and evry staff member

High priced, even there workers didnt like to be there LOL