I drive 3 hours from out of town because I trust one of their stylists with my hair, (She does a awesome job), but I have been charged for services I didn't even receive and then when I called to be credited (after reviewing my receipt) I was refused a refund for the unperformed services and forced to use it as salon credit on my next visit, ...

I have had some REALLY bad experiences in the past with Dolce and some other nice salons in the Valley, but Claire totally changed my life! I was in DESPERATE need of a change and Claire was there! I actually saw her on the Monday Morning Makeover on 3TV and knew that she could work with me. She was the most professional, fun, and talented stylist ...

I had an appt to see Tod Lavery at Gainey Ranch and got a call the night before that he had cancelled. When does a "stylist" cancel with a client? If you want service, go somewhere else.

I have been so happy since meeting Silvana at Rolf's at Dana Park. My cuts and color have never been better. She never mentioned she was leaving, even though I had a cut recently. Does anyone have a stylist they would recommend?

It was a great experience! The people were friendly, and the stylist that i had was awesome! I got exactly what I wanted, and she gave me tips and pointers as to how to style my hair. She was more than helpful! I have only gotten my hair cut at a salon once before, and it was an awful experience! So I had always kept it short and done it myself ...

 I am charged for the services of a level three stylist; on recent visits more time was spent on my hair by the trainee, yet I am still paying for the more experienced stylist. (I don’t mind paying for the stylist’s expertise, but not when I am helping to train a new stylist.)
 For my first three visits there was a ...

I went to Rolf's to see a level 3 stylist thinking I could finally get an updated hairstyle. My hairdresser spent the entire time talking with other hair stylists, told me I just needed a trim for now in order for my hair to grow more to get any style??? I paid over 60.00 for a trim, and looked worse than when I walked in. I did see other stylist giving wonderful cuts, I must have gotten a bad apple. Don't think I will try again.

Worst highlite job with orange highlites scattered here and there, worst blow dry when I left my hair puffed outward like a clown. All this for 150.00 plus tip. Had to return to get it redone by someone else. No apology from person who chose not to listen when I was communicating "How I wanted my hair to be done". Do they train these ...

I cannot believe all of the negative reviews. I have been a customer of Rolfs Arrowhead for over a year, and have been happy everytime. I can honestly say this is one of, if not the best salon in the valley because the staff is attentive, experienced, professional, and very talented.

The price can be costly, but is worth it.