PICKED US UP AT 6:15. BIG MESS AT THE CENTRAL POINT. LEFT LAS VEGAS AT 8:20 AM (THAT IS A LOOOONG TWO HOUR WAIT)! HAD TO CHANGE BUSES WHEN WE GOT TO THE DIRT ROAD. 20 MINUTES EACH DIRECTION.
LUNCH WAS A SANDWICH. OKAY. BUT NOT GOOD.
WEST RIM WAS NICE, BUT THAT HAD NOTHING TO DO WITH LOOK TOURS.

AVOID LOOK TOURS IF YOU CAN. THEY JUST ARE NOT ORGANIZED.
DAVID B., TEXAS, 14 OCT 2009

I'm still researching who I'm going to book grand canyon helicopter tours from. I've checked out Look, and it's OK. There are others like viatour. I found http://www.grandcanyonhelicoptertourreviews.com to be very helpful and would recommend them as a bookmark for visitors just starting out the hunt for discount flight prices.

While the tour itself was terrific with a very professional/knowledgeable pilot/guide I was very disappointed with Papillon. We booked a 2 1/2 hour tour - our time in the air was 1 hour 20 minutes. It seems we got 60% of what we paid for! I have contacted Papillon twice with no response. If we did a helicopter tour again it would DEFINITELY not ...

Sweet Tours to the west rim of the grand canyon including a helicopter, boat and (indian village)bbq lunch was extremely disappointing. Very unorganized and rushed experience and not enough time allowed to complete tour on a comfortable level. high price for a very low experience..would not recommend to anyone!

The Grand Canyon was a good time but this company really messed up our reservation and we were delayed by 4 hours. The response was not positive and we were on our own to get the situation resolved.