Called at noon, ordered up a B'Day cake to pick up at 5:00 p.m. No problem. This is what I always like to hear! Good to know someone still knows about customer service.

I visited Savage's Bakery today everything I purchased was bad the cinnimon rolls were dry and I think a couple days old, the petit fours dry and stale, suger cookies terrible I will never go back.

There were no croissants. Powedered sugar sprinkled all over the entire assembly of pastries. The portions are small and overpriced. The deli offerings were mediocre at best--fat-loaded chicken salad with half boiled egg and a piece of lettuce on the side. No fresh baked bread. Only sugar-ladden cakes and pastries. Not impressed.

This is the place to go if you need to gain weight! The cookies are unbelievable and you can't eat just one! The sweet rolls make breakfast the best meal of the day. Try the dinner rolls --tried to tell my company I had baked them but they wouldn't believe me. So GOOD!

I purchased 3 dozen cheese straws. When I got them home and we tasted them they were horrible. I called them the next morning and the manager asked me to bring them back. I took them back on my lunch hour. One of the employees in the front took them to the manager in the back, when he returned, he said the manager tasted them and said this is ...

I recently bought some cupcakes and the meltaways. Everything was excellent and I noticed the customer service seems to be getting better. There are several new faces behind the counter that are more friendly than the previous staff. I always ask for one of the managers, I think her name is Heather. She is super helpful.

I was placing my order to purchase sugar cookies.I over heard an employee tell another customer that the Raisin & chocolate chip cookies had been over cooked.But they were still in the case to sell to the public. I asked him had the sugar cookies been over cooked and he said "no they are great!" I made my purchase and once I made it ...

The up-front manager "Heather" was ok but the back manager was very rude and a B.... and that should be here given name. The two cakes purchased were suppose to be caramel cakes but were not. They were butterscotch and everybody that tasted them said it was not caramel. We returned both cakes for an in store credit which the manager wrote ...

I use to buy all of my cakes from Savages. I got a birthday cake for my mother and it was so dry. I asked them about it and they said that they were sent the wrong kind of flour and shortening. So I ordered another cake several months later and it too was dry. I still keep going back though just because of their icing. No other bakery can come close!!