i thought the staff were very nice and helpful. Ive been there many times and always get good service. It is a pub so expect casual service. I read a lot of revies about rude staff and pushy bouncers but they've always been very accomodating and only seem to use neccesary force when someone either won't leave or is being agressive back. Ive ...

This place is so fun and great! Great food, excellent value, hot saff that are actually smart, considerate and nice! Best patio ever, and so many different areas to be it feels like a new bar 10 times before it seems the same! Would always go back and back. Also, awesome live bands 7 days a week! Sweetness!

airheaded servers. filthy, chipped coffee cups.
incredibly bad food (they used to have one of the best chicken caesar salads in the city. that was then.
breakfast is served with something called "home fries." these are cubes of cardboard that come out of the freezer. music so loud you can't talk to your dining partners. same celtic crap over and over.

Lots of comments on this site and others about the bouncers and rude staff. Still can't figure out why my friend was escorted out (after two beers) - too old? Of course, this was only after he'd paid up...

Rude staff, poor service, ignorant bouncers. Entertainment was good, but c'mon people - it's one of a million fake-Irish bars.

Take a pass - go somewhere else.

I've been there numerous times for a good time, food and service. Negative comments regarding rude staff including bouncers are not indicative of this place as management has changed and for the better.

read through some other comments about rough, ridiculous bouncers and would like to say we had the same experience
our friend was physically pushed off the terrace by the bouncer.
this place ruined our night in ottawa and we'll never go back

We stopped at The Heart and Crown on a Thursday evening. It wasn't overly busy, but you'd never know it from the loud patrons nearby, spewing profanities in both official languages, I might add. It may have been fun for them, but it wasn't for us.

Drink selection: They didn't sell our first choices and offered less expensive ...

I like the heart and crown due to the friendly staff and great food. go there for lunch and watch a soccer game. the prices are great and the waitress are very attractive, seriously

The Heart and Crown is located in the Byward Market which by itself is a great place, especially in the summer with all the open patios and people.

The Heart and Crown itself has a great layout, an amazing atmosphere, excellent entertainment, three patios and great food; what else can you ask for in night out?

I highly recommend it and look forward to going back next time I'm in Ottawa.