3 of us went to Kangaroo Cafe for a meal.The menu said to be patient as the food was fresh and may take some time to prepare. We did wait patiently for well over an hour.(We only wanted 2 hamburgers and 1 fish and chips) But we were very upset when they served some other customers who came in a long time after us.We complained and our food took ...

We went to eat in the Kangaroo cafe hoping for some plain old chips due to a stomach bug I had picked up in Hanoi. I was delighted to see "our famous chips" on the menu but disappointed to hear they were not available, strangely despite the fact that my partner was able to get chips with his burger!? Petty i know but disappointing as we ...

After reading a couple of posts that were more like personal attacks against the owner, we decided to go and see for ourselves. Thanks Mike A for your "oer the top" post and by the way, all car salesmen aren't bad. My wife and I thought your post was weird and as it turns out, we were right. The tours, service and staff at the ...

We (4) have just returned from a 16 day trip to Viet Nam including Sapa. We found, without exception, that the staff at the Kangaroo Cafe were wonderful and all that was promised was delivered in spades. The guides provided by the Kangaroo Cafe were from the local minority Hmong village and were friendly and fantastic. We are all in our 40s to 50s ...

Their website had great tips of the scams by tour operators so I thought I'd check them out. Ironicly, and unfortunately they do the same scams!

Their main guy is like a car salesman and you can never get a straight answer from him (He even lied to us, see below). He is a typical westerner in a far eastern country making lots of bucks from ...

We popped in for a breakfast that was above average for Hanoi with large western-size portions. The coffee is more western style.

The Tour to Halong Bay was punctual and the guide was very friendly and helpful, for a local, her English was excellent she was alway eager to answer any questions. The Junk was spacious with only 10 couples, the ...

The actual Kangaroo Cafe has excellent cafe service, great food and is very clean. It has clean bathrooms and the wait staff are very friendly. Highly recommend it.

The tour to Ha Long Bay uses a clean, well appointed boat, however, the food on board the Ha Long tour boat is very very poor. Very small portions, each piece basically ...

Okay, I liked the staff at the Kangaroo Cafe and I thought the food was excellent. I can highly recommend going there for a lunch or breakfast if you're craving something Western.

I was very disappointed though by the Ha Long Bay tour (2 days). Major complaint is that the cafe and the website are full of blah blah about how Kangaroo Tours ...

I went on a 1 day trip to HaLong Bay with Kangaroo Cafe. The boat stays in the very limited area of HaLong Bay and "takes shortcuts" instead of passing close to places of interest. In general, good service and very honest personnel! OK value for money, good food.