After a trip in with the family to get equipped for a summer hiking trip to Alaska I will be forever customers. As soon as we walked through the door we were greeted (something that is a scarce thing in the city). The sales associates were extremely helpful and knowledgeable. After reading the other reviews on this site we were kind of leery of ...
Hi. PLEASE don't buy climbing rope or webbing from Good Sports. I was once given 40 ft. of webbing instead of the 50 ft. I asked for because the guy "didn't feel like measuring it out." If an employee is too lazy to measure they need to make sure to be generous, not short the customer.
I have been shopping at Good Sports for nearly ten years, and they have without a doubt the most knowledgeable staff in San Antonio. However, over the years I have had a few situations that I dealt with one of the owners named Marsha and she is consistently one of the most belittling, condescending individuals I have ever run across at a retail ...
I am writing this review in response to the rediculously harsh review written below this one so, here goes... I have traveled all over and backpacked more places than I can remember. Where ever i go i tend to look at the local outfitter to see what they offer as far as selection, quality, customer service, etc,. Now, i know that i live near the ...
I used to love this sporting goods store but after the experience my wife had today, I my family can never shop their again. My wife bought a Christmas gift for my self on the 18 of December after opening the gift Christmas day discovered it was too small, when she tried to return it after Christmas discovered it was past the 7 day return window. ...
Every time I go into the Good Sports store I find what I want. I like the high quality merchandise that other stores don't get in, the broad size ranges and a very genuine, helpful staff. They'll even box and wrap your gift purchase with ribbon!
I would highly recommend this store to anyone as you will always be happy with your experience as I have been.
Outstanding customer service and selection. Staff really knows their stuff! Excellent knowledge, rivaling some of the best outdoor outfitters in the mountain states. Excellent selection of gear and clothing for all levels of expertise (and budgets). The best outdoor outfitter shop in Texas.
Great customer service and a genuine care for the concern of what is in the customers price range and what the customer needs. The overall experience was painless, which is nice when you are shopping for a pair of tennis shoes and where a size 10 narrow! My family has shopped there for at least 10 years.