Pool and spa depot was a very HELPFUL place to shop. E bought an above ground pool and hot tub. i had read the reviews on yahoo in the past and figured i would run into some trouble. that was not the case at all. there were a few delays in building the pool, but what do yuo expect it is a construction process. they called every time there was a ...

After shopping at three to four other places for a spa my wife and i were very confused about the differences between what makes a spa different from another one. After meeting with Sean at Pool and Spa Depot, he explained to us what makes the difference. we purchased the spa at a lower price than anywhere in town. Delivery only took a few days, ...

It was march of 2006 we went to Pool and Spa Depot. I found myself in a big wearhouse full of swimming pools. The saleman made the contract and we paid there. They would be at my house the next week. Five weeks later they showed up. they work two or three hours and leave. They never call back or call and say they not be there. When time came to dig ...

When I went to Pool & Spa Depot the salesman was wonderful. I bought an above ground pool in March only after being assured it would be in by May 1st. I patiently waited for them to contact me about an installation date but they never did. I finally started calling them only to get the run-around over and over again. When I finally reminded ...

This was our 3rd pool construction and the 1st two were nightmares in FL. We were hesitant to ever contract a pool again. We met with Stephen our Sales Rep at Pool and Spa Depot and explained our concerns. He worked with us every step of the way to be sure that our contract was explained line by line. Once the excavation was begun, it was one ...

I was looking to purchase a spa. Went to Pool and Spa depot and the salesman was very knowledgeable-I felt like I had just attended a college course. Left there to think about which one to buy. Returned two weeks later and got a different salesguy-also very good. Paid 50% down and was told the spa would arrive in 3-4 weeks. 6 weeks went by and ...

It took 8wks to complete my inground pool. The hole was not deep enough. Then it was too deep. Gravel didnt arrive one day. Plumbing was not deep enough. Cut a hole in my garage wall for electrical. They know great drywallers!! Back yard has leftover sand, gravel, and dry cement. They left underground pipes exposed. Need a landscaper for ...

Walk into the Pool and Spa Depot in Antioch, TN and you will be greeted by a used car salesman that will promise you the world, take your money and then pretend you never existed. We bought both a pool and a hot tub with all the promises of 1yr, 5yr, 15yr, 30yr and lifetime warranties and the different elements that come with your purchases. What ...

I had a part replaced on our pump. They ordered the part and the two or three days it was going to take the part to get to our house turned into two weeks. Being from retail, I understood. In the process of replacing the part, one of their service guys cracked another pipe on our system. This caused a slow leak that I reported 2 days later. I ...