I was in miami for a conference and stayed at this location
The staff was very friendly and helpful
The only downside was that everytime you called the desk day or night, it would ring at least 15 times before someone answered.
Once I was stuck with alot of baggage outside my room on the 3rd floor and my key didn't work and after a long day ...

We stay there with our two kids for a night stay and our experience was terrible. We were charged $11.00 valet parking that we didn't get informed until we arrived. Everytime we need our car, we have to tip the driver. It was extremely annoying. I don't see why we can't park the car ourself in the garage. There was no trash bag in ...

Looks:

Commercial area (all around) hotel is "O.K." (building & rooms), not much landscaping, business centers all around, not very nice for those wishing to relax.

Service:

Terrible in most aspects - personnel not attentive to customer's needs. Horrible valet personel and service.

Future stays:

Will stay again only if HAVE to, or if there is absolutely nothing else around.