WE MADE RESERVATIONS FOR TWO NIGHTS OVER THE THANKSGIVING HOLIDAYS. THE FIRST VACATION MY HUSBAND HAS BEEN ABLE TO TAKE WITH ME IN SEVERAL YEARS. SOMEONE MESSED UP OUR RESERVATIONS AND ONLY PUT IN ONE NIGHT. WHEN WE GOT BACK TO OUR HOTEL AFTER BEING OUT IN THE MORNING WE COULDN'T GET IN OUR ROOM. WE WENT TO THE LOBBY AND WERE INFORMAED WE ...

There is an 18-year old manager that thinks playing Wei during off peak hours while talking to a customer is effective multi-tasking. This kid had a train wreck of an attitude with short answers and hotel "courtesy" rhetoric. Good thing he's an adult.