Stayed three days here and it was great! The first room we got had heater issues and we were allowed to change rooms with no flak. You don't get that in Vegas!
The hotel is in a great location as far as restaurants,bars and shopping. The Alamo is just a few blocks away.
The staff was very professional, friendly and courteous from check-in to ...

The front desk staff was rude. I stood there waiting for check out and the clerk just acted as if I was invisible. I approched her and said I would like to checkout. She never asked about my stay and didn't say thank you. Also, my room service order was late and missing ordered food. I have to admit a lady food services named Jamie offered ...

WE HAD NO PROBLEM THE STAFF WAS GOOD & SMILING CLEAN, ELEGANT ,,,,,, WE HAD ZERO PROBLEMS....

MY FAV HOTEL TO STAY IN ...... ROOM & BATHROOM WERE JUST SO ROMANTIC MY FAV PART WAS U CAN DIM THE LIGHTS & HAVE A ROMANTIC BUBBLE BATH WITH UR HUNNY WITH WINE YUMMMMZ
WE LOVED IT !!!!!!!!!!!!!!! 10 POINTS

WE HAD NO PROBLEM THE STAFF WAS GOOD & SMILING CLEAN, ELEGANT ,,,,,, WE HAD ZERO PROBLEMS....

MY FAV HOTEL TO STAY IN ...... ROOM & BATHROOM WERE JUST SO ROMANTIC MY FAV PART WAS U CAN DIM THE LIGHTS & HAVE A ROMANTIC BUBBLE BATH WITH UR HUNNY WITH WINE YUMMMMZ
WE LOVED IT !!!!!!!!!!!!!!! 10 POINTS

We stayed at the Watermark soon after it first opened and loved it. Great room design, wonderful bathrooms and spa. The service was very good then. We recently returned after it and the sister hotel La Mansion del Rio had been purchased by Omni.

It is now understaffed. Our requested early check in was met but the room was unmade. The next ...

This was one of the best hotels we have ever stayed at. This makes the trip! It was luxurious, clean & the service & friendliness were impeccable.

we loved the place we where married 8-27-2004. we want to come back someday. it was the best time in are live.this is both of our 2 nd time around.
thank you
linda&buddy russell

Loved everything about it. Total relaxation from the moment you arrived. Wonderful, Friendly and Professional staff. I would give them 6 out of 5 stars!!

My husband and i went there for our wedding anniversary. Waiting for us in our up-graded suite was champagne and chocolate covered strawberrys along with a card congratulating us. Our hotel room was amazing and the staff was wonferful. We would highly recommend this hotel to anyone!