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<< To Newport Beach Hotel And SuitesNewport Beach Hotel And Suites - Reviews
Yahoo! User Reviews
AVERAGE OVERALL USER RATING
SERVICE
CLEANLINESS
LOCATION
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Bait and switchI reserved a room with queen beds 2 months in advance based on the Web site showing large room with whole wall windows. The web also shows you are in a beautiful beach setting.
When i arrived we were told they no longer had queen bed room. The rom we got was small. The management said they would se what they could do and call me back in my room. ...SHOW FULL REVIEW
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If you want room where you can hear the ocean...If you want room where you can hear the ocean, this is pretty much it (othet then Cliffside Inn which is $300+ per night). You may be able to find an expensive B&B on the water but this is the only place that I know of and I lived in Newport for 5+ years.
You can find other places to stay that have a waterview but those are on the ...SHOW FULL REVIEWOVERALL
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The guest is always wrong!Because this hotel has nice beach views in some it its rooms, the management has the attitude that the location will sell itself. If anything goes wrong during your stay, be prepared for the manager to blame you. For example, if you don't like the spiders crawling all over your room, it's your problem. If you want your room serviced, be ...1 of 1 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Not Worth The Money!!!Looks nice on the outside, but really not worth what you pay for it. Its really gone downhill since the 90's. If you have any problems, expect arrogant and confrontational management instead of problem solving. In our weekend trip it took 4 requests, 6 hours and the manager lecturing us about how difficult it is to run a hotel just to get ...SHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Do not go ! this place was awful.The smell in the the halls and the room was terrible. We could not stay there, we found another place, Newport Hotel and Marina and it was within walking distance to everything and very nice. Don't stay at the Inn at Newport!OVERALLCleanlinessLocation
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Terrible ExperienceWe were awakened at 7:30 a.m. by sawing and hammering in the room immediately above us. They rented the room knowing this would happen. The desk clerk said we could only complain to the manager, who was out and did not return voicemails. The desk clerk ackowledged that other past and present guests had complained, to no avail. The room was small, ...SHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Left for Nicer hotelWe were in complete dismay when we found the hotel.
The website is completely deceiving.
The pictures do not depict what we found.
The smell of mold and mildew in the lobby and then the cover up spray smell in the rooms was deplorable.
The woman at the front desk was the only positive thing about our short stay.
She was very gracious when we stated that we wanted to leave and receive a complete refund.
Good Luck on your improvements.OVERALLServiceCleanlinessLocationValue -
False AdverstingIf you want to enjoy your trip to Newport, stay away from this hotel. We arrived expecting a quaint and charming hotel on the beach--the way it is described online and in its brochures. Well what a shock to see an old run down hotel, completely enclosed by scaffolding, with curtains flying out through open windows. Maybe in its "hey ...5 of 5 Yahoo! Users found this review helpfulSHOW FULL REVIEWOVERALLServiceCleanlinessLocationValue
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Nice place to stayNice place to stay. Right across the street from the beach and close to the cliff walk. It is not close to town if that is what you are looking for though. Had a great view of the ocean from our room.0 of 1 Yahoo! Users found this review helpfulOVERALL
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Not what I expected.I expected to be close to town, on the beach, and be able to walk downstairs to the restaurant. But there was no way to walk to town, and the restaurant isn't even open (ever, they still advertise like they have one.). I was not happy when I arrived, and there was no way they would let me go. I was stuck with the price. I imagine this happens often, as there was another couple who just left and had to pay anyway.
I stayed, but never again.You did not find this review helpful.2 of 5 Yahoo! Users found this review helpfulOVERALLServiceCleanlinessLocationValue
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