We stayed there for two days and the room was nice but later in the evening.. there were roaches everywhere.. the front desk service was good. Loved the kitchenette set up but we had to get the pots from the front desk. It was nice but bring your raid with you.LOL
When we arrived on October 4th the room thye gave us still had the do not distruble sign in hte door and when we opended the door the beds were not made and the ironing board was set up and dirty cups were setting on hte table. Someone did come to clean the room after an hour. We made these reservations in March 2008 for the Telledaga race and were so disappointed there was not place else available to stay. Don;t ever go there it is horrible.
OVERALL
Service
Cleanliness
Location
Value
Not Recommended
By A Yahoo! Contributor, 07/31/07
July 28, 2007 was the date at this facility. I do understand why this hotel is 2 star facility. For the money, ok. Their trash can's were full due to no trash pick up.Yes, you do have to pay for towels. It seems as though this facility was also a residency. The grounds people were not friendly. But the front desk was kind. In the room the ...
We had the misfortune to stay at the Sun Suite the weekend of June 23, 2007. We reversed three rooms. We called to cancel one room; we were told we could not get our money back so we kept the room. The first room had roaches, not one or two, a room full. We called down to the front desk to complain and ask for someone to bring up some type of ...
We stayed in this room from Saturday to Wednesday, and was advised that they do not have any housekeeping and that we would have to use the same towels( 2 bath towels, 2 hand towels and 1 washcloth) for the entire stay. Making the bed and emptying trash was no problem, but being required to reuse the same towels was unsanitary. Not the place for ...
I'm a heart transplant paient at UAB, and I have to travel there every three months. I was told that Sun Suites give a discount for the UAB paients. The first time there they did. The second time I was told one price but when I got the bill it was much higher. When I called about the matter, I was told that I was given the wrong quote. When I ...
we made reservations in march 2005. cancelled in april. got charged in oct 2005. they at this point are not willing to make things right and admite they made a mistake they said i need to take this up with my bank to get my money back. and this is clearly their mistake and they need to give my money back. this money was part of my house payment ...