We have been to HB many times, and this time we noticed several changes. First of all the buildings need work. The stucco etc. For the first time there was no one at the desk in the evening, and calling was to no avail. Dinners have gone from bad to worse. We ate at Eldorado almost every night.
Other maintainence items -- broken umbrellas, broken ...

I write this is anticipation of fixing this one problem. The resort was wonderful and the service and friendliness of the staff only something you want to imagine experiencing. Wonderful! We were there at Thanksgiving and the all you eat cuizine just a secondary reason for the visit. What a dicotomy: the food presentatrion was 5 star and the ...

The wife and I have heard about HB and how wonderful the place is, especially the food and spirits. It seems that sometime after this past April, the food is not what was expected. The grounds, room, pool area are wonderful. The staff is fantastic and we could not have asked for anything more. They treat you like you are a guest in their home and ...

Hidden Beach Resort is just the perfect place to spend your honeymoon. From Alejandra, Ana & Claudia in the office to Karla, Chava, Sergio, Lorenzo, Jorge, Anisto & Lucrecia outside...it was just the very best on the Caribbean. The service was beyond words, the rooms are beautiful, the food is amazing and the people who work there are ...

Service...A very warm welcome greeting by Alejandra, front desk
The outstanding cocktail service given by Esperenza around the general pool area. Always with a smile and a memory that is enough to make you wonder...."How does she do that?"
For an excellent massage request, Mario. The hands of a magic man! ...

Amazing place, service, beach lounges. More all inclusive than most all inclusives. In room Jacuzzi is great. Massages are meant to be received au natural. We chose upstairs over swim up rooms because of the awesome views that are blocked below. Now the picky picky drawbacks: Menu does not change much (food is great). Night activities is little ...

Beach was AWESOME.....Should clean off the rocks from the ocean front so you can swim.
Otherwise, it's my third time back starting June 10 thru June 20. The Swim-up room is the ONLY way to go. I love to swim and with the "RIVER Pool" at my door step, it is GREAT. Room service is very good, every guest that I met were friendly and ...

My husband had a hard time convincing me to try this resort. So I picked the best choice for both of us and booked next door at the El Dorado. With the promise that I would work up my nevre and go to Hidden on a day pass. It took about three minutes for me to feel totally comfortable there. One of the staff told us that thay were underbooked and ...

Because of the Resort's size, 42 rooms, the very professional and friendly staff gets to know all of the guests very quickly. They will then go to great lengths to provide you with very personalized service. Be careful what you say in front of the staff. A guest who said how much he was missing "home made apple pie" received one the ...