At an expensive hotel, in a beautiful location, one would expect better service. We reported a mouse in our room on the first night and apparently traps and an overpowering chemical were put in the room. The room next door apparently also had a mouse. The second night ( a new room was not offered), a mouse was seen on the floor and during the ...

Loved the location, the access to amazing hiking and the wood burning fireplaces. My wife was taken by the thoughtful touches in the rooms, the bed, and great bathrooms. But I have to say the main reason we will return was the staff - very attentive and more than willing to make you feel right at home. A truly relaxing and peaceful escape.