As a frequent traveler sick of the cookie cutter hotels all over the place, I am happy to stay in an historic place with personality, great service and really good beds. The staff is pleasant, helpful and the rooms have that stchick that comes with time like in Vermont, etc. Yes the bathrooms could definitely use some upgrdaing , but the place is clean, central to Lancaster county and in General a great place
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Great Service at the General Sutter Inn
By A Yahoo! Contributor, 09/08/07
I held my wedding at the General Sutter Inn earlier this summer and I have nothing but great reviews to give. I love how the servers did not rush me in serving the food and allowed my guests and me to take some time between the courses to relax and socialize. The food was served hot and the quality was everything I have come to expect and love from ...
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Bad service and mediocre food
By A Yahoo! Contributor, 08/02/07
I highly advise against patronizing this inn and the obnoxious current management. My family recently held an event in the ballroom and received horrible service and mediocre food. The management was completely unapologetic and made my family pay the 18% service fee despite the fact that the overloaded servers were serving two banquets ...
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