The bellboy are really nice and very helpful. I thought I was in good hands.
But the admin staff have totally no idea what's going on. They let a technician enter my room without supervision nor our acknowledgment, and claims no one was in our room (when I found their tool box on my luggage).
When I ask if the hotel will bear my loss should ...

My family and I stayed at the Seasons Hotel and thoroughly enjoyed it. The service is excellent and the rooms are beautiful and clean. You won't regret staying at this hotel.