During our visit at Six Flags we had a family emergency that resulted in us needing to return home. We contacted the hotel and explained our situation and with no hesitation they didn't charge us for our room. Our son and family are participates of the Make A Wish Foundation and thank the Grand Hotel for their understandance in this matter.

The pool was nasty! The water was green and thick. I told the guy working the desk and all he did was put up a closed sign. The next day it was opened but still looked pretty bad. The room was ok but it is a lot longer walk to Great America than expected.

stopped there to ask for directions,and although the desk staff was friendly, I don't think it was good business to badmouth other hotels in the area just to get business.I continued to my original destination,where the room was clean as I expected it would be,and the staff friendly.

We loved everything about this place. I took my 6 yr old grandson there for his 6th birthday so we could spend the day at 6 flags! I got him the Super Man room. The rooms are painted with black light paint and the whole hallway down was also. My grandson was elated! The front desk staff was also very friendly and very concrened about our comfort. ...

We stayed here two nights. Walking distance to six flags! Saved parking fees!! Everyone was very nice. Door did not have safty lock or chain at top, my two year old could open door. made me very nervous. 1st night i thought the carpet was damp, should have asked for differnt room. my daughters socks were black after couple of hours snf my feet were sticky. grossed me out. not as clean as other reviews had said.

This place was wonderful. The staff was friendly and the theme suite was nice and clean. The bed, on the other hand, was very uncomfortable and my husband and I had a sore back for a few days. It was very convenient to the mall and restaurants.

We have visited here 3 times. You can't beat the quick, friendly service. Free breakfast, indoor pool, the rates cannot be beat and neither can the cleanliness. If you are interested in going to six flags, they have free parking across the street. The friendliness is bar none and they cater to families. I love this place.

it was hard to make a reservation, so i started off on the wrong foot, and on arriving, the place is pure kitch, but the little details are what makes the place. we got a theme suite (only do this if you have a sense of humor) and were surprised to find a GIANT hot tub for two(very clean); a brand new, king sized memory foam mattress; and as the ...