Terrible Hotel.. 1. No free internet, charges 30 riyals per hour - but network for internet keeps breaking. So really choppy internet. 2. Not much entertainment - pretty depressing location. 3. Small rooms 4. There are better hotels for cheaper price. 5. Lies about its star rating
1 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Value
Beautiful
By A Yahoo! Contributor, 03/13/07
My husband and I stayed there for one day, it was very beautiful and staff were polite. One bad thing was that when we went to the hotel to try and make a reservation the price was hiked to 460, we left the hotel and called (pretended to be of Middle Eastern descent over the phone) and the price was lowered, with a better room class. Price was lowered some 200 dollars. But the restaurants were excellent and againt he room was beautiful
0 of 1 Yahoo! Users found this review helpful
OVERALL
Service
Cleanliness
Location
Terrible Edication of staffs
By A Yahoo! Contributor, 11/30/06
When I stayed, they offered free Internet facilitys but, in fact, it is not working at all. I had to repaat claim every 15 minits.
It takes two days to improve it.
In addition, to call taxi, they did not book it. When I got a car, more than one hour had been past.
These are caused by very poor staff education. Service standard was very poor.