Looks like a dive, but actually rather upscale inside. Food is good, but the portions aren't nearly what you'd expect for the price. Their french fries are some of the best I've EVER had tho...and I am truly a fry afficianado. They also serve several really good deserts, including the full line of selections from next door at the original Naples Cheesecake Company. All in all good eats, but we left feeling ripped off.