The food was delicious. Everything taste well seasoned and nice portions. Customer service was nonexsistant. My boyfriend and I stood at the front desk (we were the only ones up there) and NO one even acknowledged us until it was time to be seated. No hello welcome to chicken and waffles, or how are you...NOTHING. They looked at us and said ...

the chicken was good and the waffle too, the service was alright but the collard greens were $3.50 for a little side dish, way too expensive if you ask me.

unless you park in the back or alley or whatever it is you, I dont know, some homeless guy wanted to show me but I didnt follow him, anyways you will have to pay $6 bucks to park there. Cool atmosphere though and close to many things in downtown.

HORRIBLE CUSTOMER SERVICE! We were visiting from California during the week of 6/22 (last week). This was on our list of one of the "Must-go-to" places, as we've been hearing all the hype about this place. We walk in around 1pm. We had a party of 6 and was told that it'll be a 15 minute wait. Fine. We all sat in the lobby area, ...

Was not very good don't know what the hip is all about the waffles was flatter than a pancake the chicken was not fully cooked was very disappointing will naver go back

My first experience was going here with a group of frinds from college. Since then, I have been hooked on the food. I always bring my family here, and the food never changes, and that's good because usually when something is good, management changes it (weird). Everything from the drinks on down to the sweets are wonderful.

On Saturday 02/07/2009, My 2 daughers, myself and granddaughter (1 year) took a trip to Atlanta for the first time. We ALL had to try Gladys Knight Chicken and Waffles. WHAT A MISTAKE. It was by far, the WORST part of the trip. I was so so so disappointed. THIS IS NOT SOUL FOOD. We waited an hour before asking if our name was coming up, to find out ...

This place is so damn good, I ate here 3 times on a Saturday and twice on a Sunday. Any chance you can bring a franchise to the DFW area?

This place still has some of th ebest chicken and waffles in the land, however I am disappointed with the direction that the place has taken. The waiters are rude, the place has decided to treat its customers like crap, you end up waiting for hours, and then at the end of the entire experience, you still received poor customer service. You would ...

I thought the food was excellent!!!! My waiter was not all that great. You had to ask him to fill the drinks up. Then he was gone a long time and didnt bother to check back with us to see if we need anything else. The fried wings, waffles and collards are very good. Not to mention the Peach Cobbler which was very delicious.