A nice hotel, good location, great pool. The rooms are great, clean, well maintained, very nice bathrooms. The restaurant is not more than OK, and it is not as good as the rest of the hotell. They offer free transfer to the airport.
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Clenliness
By A Yahoo! Contributor, 04/06/07
Clenliness not at all for the cotation of the hotel. The rooms need more attention to details maybe not qualify head housekeeper. The service was relativley good the staff need to be retrain on service looks lick the supervisors dosen't care about the product.
OVERALL
Service
Cleanliness
Location
Value
Clenliness
By A Yahoo! Contributor, 04/06/07
Clenliness not at all for the cotation of the hotel. The rooms need more attention to details maybe not qualify head housekeeper. The service was relativley good the staff need to be retrain on service looks lick the supervisors dosen't care about the product.
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TIA (This is Africa)
By A Yahoo! Contributor, 01/03/07
This has got to be the most overpriced and overrated hotel around, considering that we're in the 4th poorest country in the world. That said... This is Africa.
The hotel is clean, the rooms are clean, things are up to a 2.5-3-star standard for the States. The AC works well enough to get a comfortable night's sleep, and the manager ...
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changes are always good on every places
By A Yahoo! Contributor, 01/02/07
dust and dirt on arrival under the bed, staines on the towels,the pillow casses ripted, extremly bad smell in the room on arraival and during the stay. I pass several messages to the head housekeeper and never return to solve the problem. How that can be possible at this type of hotel?. Very disappointing to see a member of management team act on this way. Maybe dosen't have experience or she dosen't know her job.
1 of 1 Yahoo! Users found this review helpful
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I will take it again
By A Yahoo! Contributor, 02/03/06
it is not the usual Kempinski style. The lounge and restaurant dont make you feel cosy. Missing a tennis court. Meals and beverages are at high cost.
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An oasis on the Niger River
By A Yahoo! Contributor, 01/24/06
A beautiful hotel overlooking the Niger River, with well-appointed and spacious rooms. The staff was warm and welcoming and most accommodating and attentive to my family, frequently going above and beyond the call of duty.
This hotel caters mostly to business travellers and as such the atmosphere in the lobby and restaurant was very low ...
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1 of 3 Yahoo! Users found this review helpful
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never again
By A Yahoo! Contributor, 03/14/05
like a ghost town...nothing works properly,staff don't care