The staff was nonchalant and non-helpful. We got stuck in a room with no heat. The heating system was broken. They sent up a tech to fix it but he said he only knew how to clean it. They switched us to another room, which was directly over the pool (smelled chlorine for the rest of the stay) and directly next to the elevator (lulled to sleep by ...

This hotel is perfect when you want to do some serious shopping, as it so located right next to Jersey Gardens Mall. Great place. Perfect with the mall shuttle that takes you to Manhattan at very low price. If you do not HAVE TO stay in Manhattan, this is a great option. Cheap, clean, high standard - just loving it!

The room is an excellent value, especially to be so close to the city. You can take the hotel shuttle to the airport and from the Newark airport take a train into the city. It is much faster than trying to drive into the city.

Very complete breakfast buffet.