The food selection and quality of food was amazing. However, the service was VERY poor and the wait was far too long. Our party of eight had to wait 2 hours and 20 minutes to be sat and we only got a table AFTER we had complained to the Hostesses, who in my opinion, were quite unorganized. One of my friends asked for an alcoholic beverage and ...
Two out of three of us ordered Fish & Chips. I would expect good steak fries, no, these were worse than fast food fries. The waiter had to be asked to bring me more water. He did his job marginally well, nothing more. I asked for a comment card...they don't have any, nor did he ask what was the matter. Since he didn't care, we stiffed him ...
1 of 1 Yahoo! Users found this review helpful
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Bad service
By A Yahoo! Contributor, 09/18/06
The wait was a bit long, but I did'nt care. The food was so good, it was worth all that waiting. Not to mention the cheesecakes. I coud not believe how good they were!
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it was GOOD!
By A Yahoo! Contributor, 07/23/06
Loved the atmosphere, it is roomy and nice. The experience was fun, it just depends who you are with of course. I definitely would recommend it to others. Their menu is vast, so no matter what you crave, it should be there. It is absolutely worth the time and the money. However, as much as the food is awesome the service can be better.
0 of 1 Yahoo! Users found this review helpful
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Been to better places!
By Reyna, 07/06/06
I ordered the Chicken & Biscuits...Chicken was really dry, thank God the mashed potatoes were good. Then, they took forever to bring our food. I was not impressed with my order or the service. I asked the waitress for bread... well guess what? I never got it ~ Ha! Maybe try something else...but chicken. However, they do have a full bar ~ I wouldn't mind going there for a drink or two ;-)
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Very GOOD
By Rebecca L, 05/06/06
The cheesecake factory is the best i have not had such good service in along time.
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terrible service!
By A Yahoo! Contributor, 04/08/06
we ordered fish tacos and they didn't have it (on sunday afternoon) so they charged me more for using halibut meat. to top it off, waiter and his manager were rude. we live at Brea but we don't go here anymore. You will find much friendlier place elsewhere.
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