Nice hotel and nice location. Bathroom was dirty with hair on the floor, we cald room service they came when we were out and did not clean up the mess. We cald again when we returned they then came and cleaned it up. But the breakfast was hot and good, overall the room was nice as was the poll. I would stay again. Staff also seemed eager to help but maybe a little inexperienced.
A great big 5*****. The hotel accomodations were very nice. Quiet and peaceful. The service was terrific. Staff were very courteous and helpful. The location is convenient to all of the "tourist attractions". It is also located just about 3 blocks from a very quaint downtown area with several good eating places and nice shops. ...
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Great Stay
By A Yahoo! Contributor, 08/28/07
I took a trip to the Black Hills in early July. The staff was quite friendly and the pool was very nice. The hotel was in a convient location near both Mount Rushmore and Crazy Horse. and just down the street from the 1880 train. The black hills is a great vacation place but the other tourists drivers leave their brains at home and drive stupidly ...
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A great place to stay..
By A Yahoo! Contributor, 08/16/07
we were there for the 4th of July-stayed 3 nights and it was wonderful. Great breakfast, clean hotel, friendly staff. Not more than 10 minutes from Mt. Rushmore..easy drive. When in keystone, you have to ride the presidental slide..our family had a blast.
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BAD CUSTOMER SERVICE
By A Yahoo! Contributor, 06/25/07
I booked reservations almost 1 year in advance for a once in a life time trip to Sturgis. The reservations were for 5 nights to the tune of $1300. Two months before Sturgis, my husband divoces me leaving me unable to get to SD. Due to my circumstances I requested a refund and was denied. Considering this reservation is during Sturgis there ...