I can't believe we actually paid more for this hotel than the Ritz. My wife and I were in Detroit for the weekend. Two things happened that need to be shared with other users: 1. We noticed the room was not cleaned by 2 pm so we called down and were assured they'd get to it. We left and returned at 5 pm to relax in our room but it still ...
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Nothing else compares
By A Yahoo! Contributor, 02/03/07
If you are looking to get away from the house and kids, this is the place to go. From the friendly staff, to the plush accommodations, you will not find a nicer hotel in the state of Michigan. When we checked in we mentioned it was our 1 year anniversary we were upgraded by the front desk into a wonderful suite with a large living room ...
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NOT CHILDREN FRIENDLY!!
By A Yahoo! Contributor, 01/10/07
Looks nice , but when you really take a look it's not that grand. My family was not very happy when they were told they was no pool or game room. Not much to do inside this hotel. I was really disappointed to find out there is no vending machines to be found, I had a craving at two in the morning. Was not in the mood to order room service. The only plus is , beds are dreamy.
A magnificent place. Charming, Grace, Beauty and that's just the little woman who brings the roll-a-ways. We had a fantastic week-end. The wedding reception was completely outstanding. Nothing went wrong. Every little special request was handled with smiles and efficiency. Total elegance! And then breakfast in the Conservatory. Marvelous, simply marvelous
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One bad apple...
By KnutsfordCity, 01/13/06
I am a wedding coordinator, and I used this property to coordinate for a friend. She contracted it before bringing me to the table, and if I had been involved it never would have gotten past the first phone call. The Social Sales Manager was unresponsive, abrupt, and uncooperative. The food was overpriced and the facility rental is just this side ...