I arrived at the Marblehead Inn at 4:15pm;when I booked,Innkeeper Diane,was adamant to know my arrival time.I told her it was 3-4pm.I checked in&was brought to my room,but the front desk person didnt know where the room key was and said she would locate it shortly.I went to my car.I returned,was told she gave me the wrong room.I was a bit ...
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By A Yahoo! Contributor, 05/01/09
We never got to stay at the Marblehead Inn! When booking for a family event in January 2009, we believed all was well. We had to continue to ask Diane, the manager for email confirmations.
One week away from arrival, we had a suspicion there may be an error again, so we re-re-confirmed only to find out she did a 'bait-and-switch" and ...