This hotel is horrible. The operations management is rude and unprofessional. The rates our not worth the location. It is limited service and just your basice amenities. Do not recommend to any one.
4 of 4 Yahoo! Users found this review helpful
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Lost Luggage
By A Yahoo! Contributor, 04/26/07
I have to say that the service that I received from the staff was world class. I had gone on a cruise in Jan. 2006 and upon getting off the ship to get my luggage I realized that it was not there. Somehow someone grabbed my bag and I went without. Anyway, to make a long story short, a couple of weeks ago I received a phone call from one of the ...
1 of 2 Yahoo! Users found this review helpful
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Not the best service
By A Yahoo! Contributor, 11/21/06
The sales department is not the best at responding back in a timely professional manner. The quotes that the sales department quotes for room rates and timeframe allowed to book the rooms for group rates are not the ones that the booking agents always give to your guest. There is a ton of follow up needed to ensure that everything is done right ...
4 of 4 Yahoo! Users found this review helpful
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over all staff & property excellent
By A Yahoo! Contributor, 08/27/06
This was my second stay at this property and my expectations were more than met. First of all the staff were all excellent starting from the front desk all the way to the pool attendant, every one was more than eager to give service and they did it with a big smile. On both trips we had the orpotunity to use every service that the hotel had to ...