Inn at Dupont Circle, Washington

We've stayed in over 50 B&B's, but I have never had the type of poor experience I had at this Inn. That's not to say this Inn is filthy and pathetic, but for a B&B, they appear very disorganized and, at least when we stayed, did not have their act together like a $220 a night B&B should. The Inn itself is acceptable, although it is obvious the attention to detail that we are accustomed to was not present there. If you can live with a few paint chips on the walls, and "Econo Lodge clean", then this won't be a problem for you. Also, if you can live with things advertised which are not reality, then you won't mind this either. The dinner wine we were suppose to receive, we were told "we don't do that anymore". Then, I needed to use the Internet, but the innkeeper didn't know how to access it. Parking was a problem as well. The Innkeeper gave me poor intruction on how to get my car parked in their garage ($15, I believe) then left the premises for the night, leaving me to figure it out myself. Almost an hour later, I was finally parked. The positives were the regular innkeeper (not present during our stay) was very helpful in accomodating us in our reservations, and went out of her way to take care of us before we arrived. Also, the location is great if you want to spend a day or two in DC. The front courtyard is small, but well decorated and a great place to people watch. Breakfast was buffet style, something I would never serve in a B&B, but what was served was fresh and very good. For the money we paid, and for the room and service we received, I didn't feel it was a good value. They have many good reviews on their website, so perhaps we managed to stay there when service was at it's worst? But then again, new ownership tends to create these types of issues. There was also an incident in which the owner showed a complete lack of integrity, and a lack of exactly how to run a service oriented business in dealing with paying customers, but that incident was probably isolated, and my rating represents my opinion before the incident at checkout. But I would like to add a little tip for the owner in the future: NEVER, EVER lie to your customers. When you make a mistake, admit it. The respect you keep will also keep you in business.