Heroic Service
By A Yahoo! Contributor, 1/4/08
My family stayed at the Hotel Bellagio in Prague for 4 days over the Christmas vacation and loved the hotel--it is a small boutique hotel with warmth and friendliness. It is in the Josefov neighborhood, about 5 minutes walk to the Old Town Square and the Tyn Church.
We requested, and received an non-smoking room which was comfortable for three people--the bathroom was large and had a great tub!! The "expanded continental" breakfast was filling and had plenty of options for a vegetarian family. The small bar in the lobby was perfect for a night cap of mulled wine and Chris was a great host, even letting me know about an iceskating rink near the Old Town Square that is open during the Christmas holiday
Most importantly,the staff at the Bellagio, especially Petra at the front desk, were an invaluable help when I had my shoulder bag stolen at a resurant near the Old Town Square--make sure to wear your bag at all times!! I didn't loose my wallet but my passport was stolen. I came back to the hotel in a panic and Petra called the police station and the US Embassy for me and guided me through the process. (I was able to get an emergency passport the next day and travel home as planned.)
Without a shadow of a doubt, I recommend this hotel and if my travels should include Prague in the future I plan on staying here again.