Monte Carlo Resort and Casino, Las Vegas

We have been to Vegas over 14 times in 10 years, so we have stayed at a number of hotel-casinos. The worst were Ballys and Flamingo because the decor was tired-looking both in the hotel and in the rooms. Monte Carlo is a good value, and really hasn't changed much in the last 7 years. Great pool area with a cute lazy river and small wave pool, hot tub. Even a sandy beach for volleyball. Not as crowded as the Mandalay Bay pool area, and that's a good thing. Hotel: Friendly staff, good service, some small comps. The buffet is mixed. Dinner was especially disappointing. Breakfast was just o.k. There are better buffets in Vegas, and I suppose worse ones too. We would not recommend their buffet for dinner. A limited selection, dried-out food, tough "prime" rib. Not enough seafood during the week. They tell me the weekend seafood buffet is better-I hope so. Both Bellagio and Cosmo have far better buffets. The rooms are very nice, but the bathroom is very small compared to newer hotels. Very loud plumbing. Hard to take a bath in a miniature bathtub, and we are not big people. The casino is pretty good. A nice crowd, surprisingly more people on the floor than some other casinos at night. "Doesn't scream excitement, but doesn't discourage it either."-Las Vegas Guidebook. We would stay here again but not eat the dinner buffet here. Bonus: A really nice and extensive food court with all the usual: McD, Shabaro, Starbucks, and more. The Pub is fun. The Mexican Restaurant at the front entrance is very good also, but pricey. Very close to NY NY, City Center and Bellagio via the free connecting tram. Easy walk to NY NY makes it easy to connect to Excalibur, Luxor, Mandalay Bay. Near MGM, Cosmo and PH. Clientele mostly middle class, English(!) and families. If you want a more exciting casino, try PH. However, far more fun that both Ballys or Flamingo which seem to attract an "old" and New York-New Jersey clientele.

Don't put too much stock into all of the negative reviews (they probably just lost money). We checked in on a Wednesday morning and it was quick and simple process. This MGM hotel does have a $20 a day resort fee, but i knew that ahead of time, it's all over travel and their own site, so it's not a "hidden fee". While checking in, I asked the rep when would be the best time to head to a couple of different hotels to pick up some prepaid show tickets. She sent me down to the Concierge and they were able to print all my show tickets right there. Others may know this, but I didn't and I was impressed. We went up to our room (just a basic room) and were pleased. Room was clean, beds were comfy and the bathroom had all the basics. Housekeeping was great. The casino has a good fragrance to it. The buffet had plenty of choices, nothing fantastic, just the basics, but it was still good. The cocktail waitresses were great. They and one in particular kept me "hydrated" while I was playing games. I will stay at a diff hotel next time, not based on my experience, but just based on variety. Overall I would recommend this hotel based on Price, Location and Service. Enjoy Vegas!!

Great service and Hotel was very neat and clean. Don't know what every one else is talking about but I had a wonderful experience. I would recommend this place to anyone.

1st thing, (very creepy) when we opened the door to our first room (always a good sign when you have to change rooms) we surprisingly were greeted by a bellhop coming out of our room. He said he was just getting it ready for us. In reality he had no idea we were coming. What was he doing in our room? I would like to know that too. Napping, or something worse, is suspect. That room was the worst room I have ever seen, and I've seen my share: torn wallpaper, giant black smudge on wall, no refrigerator or microwave (standard at most hotels), no chairs or table. Just a bed and bath. The pictures they show you online are there "upgraded rooms," which are not much better. So, I was not going to stay in this creepy room with the CSI spot on the wall. So back to the mile-long front desk we went to negotiate a new room. Of course they did not have another room for us. Like in this huge hotel they did not have even one room available. So we ask to talk to the manager. After declaring that we were not staying in that room he "found" another room. It was the last room down an endless hallway. We got quite the workout; sometimes we just stayed in the room because it was too far of a walk to leave. This room was not much better, except that it did have some chairs. They were willing to roll in a frig. More like a low end motel than a big resort. And at check out we were hit with the hidden resort fees. You know the fees that they say pay for things like the pool and free parking. The kind of things that are free at other hotels (not in Vegas). I booked the room online for our anniversary, so we were locked into the room or we would have stayed somewhere else.

My boss wanted to take the office on a trip to say thanks for our hard work for the year. I planned the entire trip to Vegas for a week. My boss choose the Monte Carlo because of its location on the strip. They advertise as if this is a luxury hotel far from the truth. Checking in took over 30 minutes, the roms desperatly need to be remodeled, no modern amenties they dont even have wi-fi. We had a short in our bathroom light that didnt get fixed for days, the towels were dingy and hard, the shower head sucked, and the temp kept changing on its own which made me and my friend be stopped up for the last two days of our trip.This hotel does not live up to what you expect on the strip I would only recommend this if you are not looking for ANY extras and just want a bed on the strip.

The room is okay but the shower head whistles and sink plug up. The restaurants are bad food, got me diarea the whole trip.

The staff was very rude and unprofessional. Security needs to take customer service training and learn how to talk to guests in a professional manner. In the casino, the waitress just kept walking by without offering a drink while I was playing the slot machines. This was my first time ever visiting Las Vegas, and I was very unpleased with the service and being approached by security with lies told by another guest in the room next door to my room. Security automatically accused my family member and I of the lies that they received from the guest next door to our room. Security harrassed me and my family member. The Monte Carlo is not a good hotel to stay at ; the hallways were very smelly, an older man was punched in the face on the elevator by a young drunk man that he didn't even know. This was the worse hotel I ever stayed in and I would never recommend this hotel to anyone. The Monte Carol Resort and Casino gets a thumb down!!!! :(

We have stayed at the Monte Carlo several times, however this may be out last. The Monte Carlo can't decide if it's going to be a classy hotel or a trendy/trashy hotel. They do need to put some money into remodeling the rooms no matter what. They try and be classy for the "older" crowd, but are constantly thumping music both in the pool area and in the casino. Bellagio always has a nice, low key, classy music playing in th casino. The pool area can't decide if they want to party or not. They have a DJ playing music and trying to get people rowdy and then security, wait staff and others making sure no one does anything. The life guards are paying more attention to their tans then the guests safety. I actually saw one standing in the pool constantly trying to cool herself off and worrying about her strap tan line on her suit. They try and serve a nice lunch on the porch from the Pub and meanwhile the music from the DJ is shouting vulgarities. Personally I'm not offended but it just doesn't all fit together. When we first arrived I tried to upgrade(which I gladly pay for)and was told they don't do that. Staff was not rude, just not helpful. I did have one excellent concierge person and the cleaning staff was excellent and very friendly. The carpet throughout the hotel is stained and in need of replacement. I left feeling very frustrated because we always loved the Monte Carlo and are seeing it rapidly decline. We sure hope they figure out what direction they want to go and once again put the customers 1st!

The place has some good points its location, the rooms were nice enough didn't spend a lot of time in it just slept and showered there. Everything in the hotel is expensive even the food court is twice as high as the same resturant somewhere else. Take Subway their footlong's are between $5 and $6 normally they're $9.95 here about double and the food court is the cheapest place to eat in the hotel. If two are going, plan on spending $30 dollars minimum per meal. This is pretty much the whole strip also. The table games seems to take your money faster than normal and the slot machines are tight to the extream just an unlucky place to gamble. The coctail waitress's get in no hurry to pass out free drinks no matter how much you tip lost a hundred at the blackjack table at $5 dollars a hand and never got a drink. Also played in a poker tournament and the waitress didn't come around for over an hour had to ask the director to call for one. They have a spa fee even if you don't use it I made sure to workout just to get something out of it. You can tell the economy in Vegas is bad they try to nickel and dime you to death even got to have a credit card to get on the internet for five minutes. My advise go downtown or to the Orleans you gamble longer and are treated better so I'd say stay anywhere but the strip.

We always stay at the Monte Carlo and have for the past 10 years that we have gone to Vegas. We always felt at home there and love the more cozy atmosphere compared to the other large hotels. It is an easy walk to the rooms, food court is handy and the casino smells wonnnnnnderfullll! The food in the Pub is excellent....a lot for your money. However..... I must say this time we were a little disappointed with the Cafe....which is normally our favorite place to eat breakfast. It took a long time to get seated even though there were few people in the restaurant. We don't play the machines there because they are always tight and don't pay as good as the other casinos. The staff at the front desk and elsewhere were very friendly and helpful, however, one of the cocktail waitresses on the floor was very rude when we inquired why she was ID'ing my 29 year old daughter for a Pepsi. And this time our beds were strangely made with top sheets on the bottom that didn't cover the mattressand were poorly made. Amenities were not as nice as before either. (towels, toiletries etc. )We hope things don't get worse because we have always loved staying there...and would prefer not to have to look for another hotel.