Monte Carlo Resort and Casino, Las Vegas

For the last 10 years my husband and some co workers visit Vegas. Each year we stay at a different hotel MC was clean, quiet and the staff was great. This year we will again stay at the Monte Carlo. MC still have a $5.99 steak breakfast from 4am to 6am. The only one left on the strip. The steak was great

At check-in they informed me that my room was not ready and I had to wait an extra 1 hour before I could check-in into my room. The stay was going o.k. until I left my room Friday morning telling housekeeping not to enter my room and had a Do Not Disturb sign posted on the door. I returned to the room later that day to find that they had indeed entered my room and cleaned it out in more ways than one. The housekeeping crew stole over $1500 worth of jewelry that going to be worn for my best friends wedding. When security was notified, it took over an hour and several calls to get them to finally show up. They stated that we might get comp the value of the jewelry to get of their backs and as soon as we got home, they sent us a letter stating that no one came forward in the theft and there is nothing they can do about it. Really, like they would stole something and then admit it. Use your brain Monte Carlo mananement. To continue this regretable experience, the hidden charges and expenses add on to my bill and told it would be taken off if I didn't use them and that use completely false. The one bright spot in this whole ordeal was I got to see my best friend get married otherwise, the Monte Carlo is a 2 star hotel at best and if you want to have your valuables when you leave, I wouldn't choose the Monte Carlo, be sure to explore ALL your opinions before even looking at this hotel.

To start, they screwed up the original request for the room...THEN the DO NOT DISTURB sign was on the door and they still decided to enter the room and fully clean the room even though I requested that it not be done. With them going in, I had $1500 worth of jewelry stolen from the room!!! The response to the theft by security was VERY slow!!! They stated that it was possible that they would comp me for the value of my jewelry. After MANY phone calls and messages to them, they finally sent me a letter a week later stating that they are not responsible for the loss and that there was nothing that they were going to do about it! They said that no one came forward or remembered seeing the jewelry! Are you kidding me? Like someone would admit to that! Overall, I REFUSE to ever set foot back in that hotel again! They are a poor excuse for a hotel and are DEFINITELY not a 4 star hotel! If you would like to be able to keep all of your belongings...find another hotel!!!

I had a great time at the MC. The location is perfect, the casino is fun because it's not overly crowded like Bellagio or MGM. Service was good, the only negative we found was the room walls as all noises could be heard but enjoyed the rest of the trip. Good price, 3 1/2 stars, would go back!

This place was horrible!! We arrived early (aka 3am flight from chicago) and understanably wanted to take a nap. After about 2 hours of sleep, all we could here was loud dance music BLASTING from the pool area. So loud even earplugs couldn't block it out! This continued ALL DAY LONG on the weekends from 9am til they close. Good luck getting any rest after a night of drinking!! There was also long dark hair all over the shower walls, and I was honestly scared to crawl into bed at night with those nasty sheets. The restaurants were nothing to write home about either. All in all, stay away and spend an extra $20 for a better hotel!!

My husband and I stayed at the Monte Carlo from Oct. 8 – 12th 2009 for our 10th wedding anniversary. While the name “Monte Carlo” sounds elegant and classy our stay was by far nowhere near either. I don’t complain very often BUT when I take time off from work, spend time away from my children and spend money that we worked hard to save for (a special occasion such as 10th anniversary), I will take the time to complain. And I will make sure that it is published on ALL travel sites. Below is a list of complaints: 1. The windows were so dirty you couldn’t see out. 2. EVERY morning @ 5am we were woken by the noise of dump trucks and overall construction noise. 3. The smoke detector was not functional, as a matter of fact the wires were hanging from the ceiling. – I’m sure this was probably against some sort of law to allow a guest to stay in a room with a non-functioning smoke detector. (I realize I should have called the front desk and requested another room, BUT after spending most of my day between airports, lines, waiting and more waiting the last thing I wanted to have to do was go all the way back down to the front desk and deal with changing rooms. Luckily we were at the VERY end of the hall next to the fire exit) 4. There wasn’t a fitted sheet on the mattress but instead a flat sheet which every time you move around comes apart. 5. We could also hear EVERYTHING going on in the room next to ours. Nice words: 1. The pool area was very NICE!! 2 thumbs up on the pool 2. The staff was always helpful 3. Location is great 4. The casino was clean and well kept. A big plus – the smoke wasn’t over bearing All in all it is a nice hotel. Not so happy Houstonian!

It's a bit outdated, but the price is right, it's clean, and the location can't be beat. Last year I visited the casino on business, and my wife wanted to stay there. We stayed three days, and while I've stayed at better, for the price, you can't go wrong. Check in was quick and efficient. The clerk explained what we had and the available upgrades along with the prices. We were in our room by 9 a.m. The restaurants were pleasant. The only exception was the Chinese, which had terrible service considering we were the only folks in the place. We didn't get a chance to visit the Brand steak house, but will next time. The casino was as good as others on the strip. Tables limits were fairly low, odds were as good as anything else going on the strip. Drink service was better than usual. Tip a buck a round and it's exceptional. I never felt unsafe or uncomfortable. There is a CVS next door. Very handy. I've stayed all along the strip. If you want the top flight experience, this will disappoint. But if you would like an upscale experience at a mid price point, you will not be dissapointed with Monte Carlo. Finally, while I'm a mid range gamer, they made me a generous offer to return. If you play, don't forget to get a card. It's good at a number of locations nearby.

We've stayed at the Monte Carlo 3 times over the past 5 years. The room is always clean and the casino is very nice. It isn't as big as some of the other casinos around there, but it's got a nice vibe. Their buffet is great for breakfast before we take off for the day.

My husband and I stayed here September 2009 and will NOT be returning to this hotel on our next trip to Vegas. Check-in took an unusual amount of time. I'm not sure what the problem was but we did receive coupons for having to wait an extended amount of time. When we got to our room, it was cramped, smelled like smoke (it was a non-smoking floor), paper thin walls (people next door sounded like they were in the room w/us) and we got 2 queen beds when we had requested a king ahead of time. After returning from dinner, my husband decided to ask for another room b/c we were not happy. Their customer service didn't want to give us another room until we told them we were cancelling our stay. Our next room was a step up (it faced the pool instead of strip). It didn't smell like smoke and we didn't have loud, obnoxious neighbors. There was a DJ at the pool one day who played the music soooo incredibly loud taht I'm not sure how anyone could relax by the pool. Thankfully, the music only played for one day. I think mountain view would be best option for quietness and a prettier view too. The plumbing didn't seem to work too well either. The toilet made a loud noise when flushed. When taking a shower there was hardly any water pressure and the drain didn't work properly. The sink also filled up when taking a shower. Room service seemed okay. They always left plenty of fresh towels. One day she gave us complimentary water...not sure why this wasn't left each day?? The location of the hotel is great, very central but overall so not worth your money. There are so many better hotel options to choose from. I didn't bother going to the pool b/c it didn't look that great and seemed to fill up quickly. The casino had a strange smell to it when you walked in from the outside. Also, there was a girl smoking next to the elevators on our NON-smoking floor...my husband told her she shouldn't be smoking and she said there was an ashtray and my husband pointed to the sign that read "This is a NON-smoking floor" as we got on the elevator. Hope this review helps...btw do yourself a favor and stay at another hotel...

This was my second trip to vegas and my first stay at Monte Carlo. I will book my next vegas trip at Monte Carlo the staff was helpful and it is an easy hotel to find your way around in. They kept the drinks flowing and slots were paying pretty good. the food court was very handy and I loved the Diablo food was excellent !