Fiesta Americana Cozumel All-Inclusive, Adolfo Lopez Mateos

The staff was very rude when asked questions or accommodating us. There is no beach. The make shift beach that they had was a concrete pad with an inch of sand on top. The food was very bland and sometimes spoiled, which made my husband and myself very sick. I would not recommend staying there, nor will myself ever stay there again.

I had the pleasure to stay at the Fiesta Americana in the spring of 2002. The staff were very friendly, the rooms clean, and the ocean is right across the road. Snorkling was excellent and I would love to return to this site.

Got a great deal through a tour operator (Island Dreams). Try for a free upgrade to a garden casita. They don't have an ocean view, but they are very spacious. Also, the AC was quite good in the casita. Free continental breakfast delivered to the room if you stay in a casita. The location is good - halfway between town and the best diving (Palancar anything). Quick cheap cab rides to town, and not too long a boat rides to the southern tip of the island. You just want to dive Palancar on the deep dives - gardens, caves, etc. - way better than any of the other wall dives. The dive shop is fine and the dive masters are all real friendly. Be sure to bring some cash to tip them - $10 a diver per trip is good. Not all went flawlessly - the boat lost us after one dive and didn't find us for twenty minutes, and be sure your air's on before you jump in. This is Mexico, so things are a bit laid back and half assed from time to time. Relax and be prepared for a laid back attitude. The service at the hotel itself is spotty. Waitstaff in the beach side lunch restaurant is slow as molasses. If you get all inclusive, expect them to take forever and a minute to bring you a drink. BIGGEST TIP FOR BOOZERS: Take a cab to the Mexican grocery store called Charraudi. Beer and tequila there are a third of the price charged at island convenience stores. Good tequila is super cheap, and beer's maybe 20-30 pesos a six pack ($2-$3). Don't miss the sunset on the beach. Beer's are I think 30 or 40 pesos a piece at the hotel - INSANE! The restaurant upstairs isn't bad, but not great. Bring sunscreen - super rip off in the gift shop. The concierge has good suggestions for restaurants in town. Rent a car (not a scooter, unless you want to die) and see the other side of the island. The hotel is more expensive to rent from, but more convenient. This is not a five star hotel, but a very good value, safe, clean, comfortable, great for younger people on a budget.

I have stayed at the Fiesta Americana several times, and have also stayed at several other resorts or hotels on the island. Dollar for dollar, Fiesta Americana is a great value. The hotel is clean, the rooms are relatively large for Mexico, and the southern location is great for divers. The car rental desk seemed to keep varied hours, but the rest of the amenities were available as expected. The restuarant is average, but you`re fairly close to town, so getting a cab to take you to San Migiul to taste the local cuisine is quite easy. The pool area is clean and has a nice swim-up bar. The staff was very friendly and even provided umbrellas for us the night it rained. Will stay here again!

We enjoyed our stay. The rooms were spacious, beds very hard, food at the restaurant wasn`t very good. Snorkeling was great and service was good. Hesitant to cash traveller`s cheques throughout the whole island...very unusual. Charge cards weren`t even wanted...just cash.

My wife and I spent 8 nights at Fiesta Americana Cozumel in Jan 2002. We just made reservactions for Jan. 2003 for 11 nights. Beds hard, but we are in Mexico. Restaurant is OK, room service is better and the sandwich`s on beach, really good. If you are looking for a party place, try another hotel this one is quiet and relaxing. The snorkling is the best. Water warm and clean. Town is OK. Hotel is great. Staff very nice and very helpful.

This was the first time my wife and I had been to Cozumel, friends had recommended going, and have stayed at many different hotels. We decided on Fiesta Americana because it was away from down town and our primary interest was doing a little snorkeling and a lot of just laying in the sun. The rooms were very spacious and comfortable. The Beach Club has a wonderful breakfast buffet made to order,and the service was exceptional. We had room service for morning coffee and rolls. The pool side restaurant had delicious desserts. We had dinner several times in the upstairs restaurant the atmosphere,service and food were exceptional . We went on vacation to Cancun a couple of years ago, and had a good time but the experience we had on Cozumel was much better, from getting through the airport to the taxi ride to the hotel. My wife and I are planning on going back to Fiesta Americana again next January. The only thing we`ll do different this time is instead of renting a scooter we`ll rent something with 4 wheels. We did make it all the way around the island and got some great pictures. We went down town for a day of shopping and that to was a very good time. We had a wonderful vacation and are looking forward to the warm and wonderful whether and people at Fiesta Americana.

Cozumel is a great place to relax. Very disappointed in this resort. No way should this facility be rated as a 4 or 5 star. The employees were indifferent at best even a smile seemed too much to hope for. The walls were paper thin, water leaked through the vents and I literally could push my finger through the low ceiling. In no way did the front desk seem to want to help. The restaurants were over priced for Mexico$15 for a basic breakfast buffet?. Any rentals through the hotel were 70% more expensive than other spots on the island. I dined at the Presidente Intercontinental and was allowed to see what a 5 star resort looks like. If I had to do again I`d pay the extra money and stay elsewhere where you are treated like a guest.