Fiesta Americana Cozumel All-Inclusive, Adolfo Lopez Mateos

Pros: The hotel has a fairly good location, close to town. Also, the maid did come to clean the room like 3 times a day, however, that is not to say the room was really clean, just there were fresh towels and a well made bed. Also, I did not have any problems with the staff, they all seemed friendly. Cons: The room was so dirty my girlfriend nearly cried. The bed was hard as a rock, there was no refrigerator, only a basket (supposedly a wet bar). The hotel is shut down at midnight, meaning you can't eat or drink after midnight. Also, while there was supposedly 3 restaurants, one of them was closed. The food was so so. Read the other reviews about the flies, you can't really appreciate how big the problem is until you visit though. Also, I saw toads in the bathroom at night, thank god my girlfriend didn't. The pools were dirty as well, and the beach was a joke, you couldn't just walk into the water, the tides were too rough to swim in, and the sand was about 2 inches deep. As for outside of the hotel, there are certainly better places to go in Mexico if you aren't a diver. The stores are literally all the same, maybe 50 stores selling the same tourist junk. Furthermore, the people are so desperate for your business they harass you to come into the stores. All in all, the trip was probably the worste vacation I'd ever been on, however a week in the sun is always a billion times better than a week at work. But in all seriousness, you get what you pay for, spent a few more dollars a night and stay at a better location.

This was booked thru the internet. We went late Novemeber/early December. Staff was VERY accomdating, room was cleaned (and I do mean cleaned) Daily. Would recommmend eating somewhere else. Great location, quiet away from cruise ship area. Rented car and had a great time. Also - highly recommend local beach restaurant/bar...Alberto's. Very good fresh caught lobster on the beach. South of hotel considerably, really great meals and reasonable. Owner/Mgr is very friendly and knowledgable about area.

We stayed in the Fiesta Americana and were very happy with it. This was my first time to Cozumel, but my companion�s fourth, and we had a great time! We stayed 10 days at the FA, but we did not do the all-inclusive package since we didn�t want to be tied to the hotel for everything. The hotel is listed as 4 or 5 stars because the ratings compare it to other hotels in the area. On US standards, it is probably on par with nicer Holiday Inn and Baymont style hotels. We stayed in a Casita, which are found in a complex of buildings on the inland side, just next to the hotel itself. It is a very short walk to the rest of the complex, and the setting was very nice. The jungle took a beating from Hurricane Wilma and is recovering, so don�t expect a lot of trees around the hotel. The vegetation that is there is very nice, however. The casitas are sort of like 4-unit condos, and our room was great. The air worked wonderfully, the bed was firm (I wouldn�t call it �hard�, but it was definitely more firm generally than beds in the US, but I had no trouble sleeping on it), and the bathroom was huge. The staff was all very friendly to us, and even the maintenance guys planting new trees and flowers always smiled and said �hola!� to us every day. When I left the dome light on accidentally in the rental car and woke up with a dead battery, the staff went out of their way to track down a set of jumper cables to get us going again. I never felt uncomfortable about leaving things in the room. When we checked out, we had a couple of clothing items we wanted to leave behind for the maid, and the bellhop said we needed to leave a note giving her permission to accept them. Everything was clean. The sewage odor that some people mentioned did show up twice in the 10 days we stayed, but it was faint and only noticeable in one small area outside. It was the water treatment equipment causing it, and I didn�t mind the minor inconvenience to know that the hotel had good water. I drank from the tap several times and felt no ill effects at all. The beach is completely done: lots of sand, hammocks, chairs, and nice easy access to the water for some great snorkeling. Nearby is Dzul Ha, another great place for snorkeling (and good fajitas!), and just to the south is the national park Chankanaab. We rented a car the whole time there, and the FA served as an excellent base of operations. The town is just a few minutes to the north, and it was great fun to jump on the main road and drive all over the island. There are nice little beaches everywhere, and on the eastern side (the wild side) there are several more beaches and beach bars to stop for drinks and food. Stop at Bob Marley's! To the north, there is a gas station on the way into town. We found the local store, Charraudi, which is like a super Wal-Mart. We bought a cooler and loaded up on food, drinks, and bottled water. It is very inexpensive to live that way, and I recommend it. The bakery was WONDERFUL! For dinners, we ate in town a lot, and did not go broke from it. Prices are very reasonable and the food was excellent (especially at Plaza Leza). The FA has no night life aside from the bar, but that is just fine. We appreciated the quiet, and when we wanted to party, we went into town anyway. There is a computer in the lobby for internet access, if you just can't stand to be away from it! Oh, and if you don't use the safe then tell them when you check out and they will deduct the $1.00 a day charge for it. We will definitely stay at the FA the next time, and rent a car again. The freedom is worth it, and it really makes the island experience that much better. Be careful at dusk when the land crabs come out across the road, though! They are a riot.

We arrived on August 3, 2006, for a weeks stay. We can't say enough good things about this resort. The staff is very friendly and ready to serve your every need. The place was beautiful and immaculately cleaned constantly. The maid came to our room twice a day to tidy up and make sure we had enough towels, and turned down the beds and placed chocolates on the pillows. Very comfortable accomodations, the bed was a little hard, but not anything that couldn't be adjusted to. We had great food and drink all the time. The snorkeling and scuba diving was easily accessable and reasonable priced. The only thing I would advise others is to go with the all-inclusive option, otherwise it will end up costing ALOT more out of pocket. It is very expensive to eat of the menu at the resort itself, and the resort is kinda secluded, so to just walk down the road and grab McDonalds, is not an option here. Nothing is within walking distance from this resort. To go into San Miguel, it will cost you about $12 in cab fare roundtrip. We had no complaints about the food, other than the fly situation in the outside (reef) restaurant (buffet). The food was very good and plenty of it. Make it easy on yourself, go with the all-inclusive and just enjoy your breathtaking surroundings. Paul, Linda & Maggie Baker, August 2006

I had the best time of my life with my girl friend at the Feista Americana. The diving is spectacular and the people there are sooooo nice. Highly recommended to get the all-inclusive package,food and drinks are includes(as much as you want). When I came back from that trip I had tears filling my eyes cause I did not want to go back home at all. I had so much fun,it messed me up pretty good(not kidding). I would recommend anyone that decides to go there to be prepares for an awesome time. I would also suggest that you rent a moped near the Feista($35 all day)and take a ride to the other side of the island,the beaches there are so beautiful and breath taking that this is why I didn't want to come home

The location was wonderful right on the beach. The water is beautiful. The staff is very friendly. Always very helpful. The food is great. They have a wide variety right at the hotel, and the hotel is close to downtown.

I enjoyed how large the hotel, bars and pools are its pretty good sized and very colorful, puts you in a good vacation mood! my food was not the best, but besdides that i had a good experience

We loved this hotel, we had breakfast every morning on our patio, the view is just wonderful. We have been there several times and plan to return. Be sure and make your fun reservations for things to do, at the hotel and not in the airport! they try to get you in the airport and usually cost more. And get your money transfered at your hotel every day or so instead of some place else, and put your valuables in your room safe especially your passport.

We went in May of this year. I went with my 29 yr old daughter, what a great mother/daughter trip! The Fiesta was a very enjoyable place to stay. If you consider the reality of Mexico compared to U.S. accomodations, I was very happy for the price. I have read some of the complaints and cannot disagree more. Who are those people? They probably complain wherever they go, or they had never been to Mexico before...a little tolerence people! The hotel staff at the desk were professional, not overly friendly I will admit, however, the entertainment by the pool and general staff there and at the restaurant did just fine and we enjoyed them. The place was clean, the food all right, but again, they have not eaten food in the states to compare or prepare according to. So when in Rome as the saying goes. We are already talking to friends about returning this next summer. Oh, but the beds are hard! Sorry..my only complaint.

We had a great time. Our goal was for max SCUBA Diving. We rate the hotel about avg. But, the diving and diving staff as ex. We will be planning for a return trip next year. We were very pleased.