It is a very nice hotel
By A Yahoo! Contributor, 4/7/05
The location of the hotel is great, walking distance to Ginza shopping area, many restaurants nearby, basement access to Metro station..... Hotel is clean and nice, spacious compared to Japan standard. Especially the bathroom.
The staff is very nice and polite, especially the conceige, she planned the whole hotspring trip for us, to every single detail including the directions how to transfer trains and how to get on a bus in....seh made the reservation and even bought the train tickets for us, and the whoel service is only 500JPY. There was one thing I still didn't understand though. Before we arrived, I called the hotel and confirmed for a non-smoking room. When we arrived, they told us only smoking rooms available. They showed us a few rooms to choose from, but each of them smelled strong smoke. After I insisted for a nonsmoking room, they did "find" me one.
Overall....I love this hotel and we enjoyed our stay there. I would recommend to friends.