Hotel Magna 365, Santo Domingo

I was here for about five days, and I was thankful when I left. Service is really lacking, rooms and facilities (such as the pool) are deteriorated, and the price was a bit high for what we got (around $220 a night). I do not recommend this hotel.

We spent several days at this hotel and can recommend it highly. Staff was very helpful and attentive, good location with a "western" restaurant a block away although a very fine restaurant on site. Rooms were excellent, terrific open air pool and a casino next door if that is your interest. Should be a 5 star hotel in our book!

This hotel isn't very good at all. Service in general tends to be slow. The rooms are not really comfortable. The air conditioning seemed to have some issues because it was always hotter than desired. I don't really recommend this particular hotel at all.

There was nothing that i dislike about the place. I had one of the beat vacation the hotel is one of the best that I have stayed in. The services is one of the best and the rooms are nice and clean they treat you with the up most respect. The front desk people are very polite and will do everthing to make your stay as nice as possible. will I stay there again yes, will I recommend this hotel to other friends yes I will. Love Santo Domingo

I liked the decor, the staff, the atmosphere and the policy they have. If someone does not have a key, they can not go up to the rooms. It was convenient the fact that they have currency exchange at the lobby. The staff speaks fluent english and very nice. I only ate one meal there, was not impress. The only thing I could say needs some improvement is the room decor. Great ocean view, walking distance to the colonial zone. I will definetly stay there again.

My husband and I enjoy this hotel the personnel so friendly, make you feel so comfortable, excellent service in the breakfast Angel was awesome, ariel in the front desk make extra mile to get the room desire, Luis at the pool, very friendly guy, Darling in the Gym and Ruperta also very good service with room and all surprises with the roses. I didn't want to leave the hotel so my husband request a few hrs extension to enjoy the last moment. Thanks all for the wonderful hospitality. Rey & Felicia

i thought the service was excellent, and the staff was courteous and friendly. the overall decor was very relaxing and its location is close enough to most places that i wanted to go to1

I actually enjoyed the hotel once I got past the checkin! Due to the regulations of the hotel, make sure everyone staying at the hotel is on the list that they may or may not inform you of, because I arrived after my boyfriend, and was denied entry into the hotel, and then was told I couldn't stay at the hotel because I wasn't on the list! Crazy right. So then I try to rent a separate room, and they wouldn't even let me rent a room. Finally after about 45 minutes of arguing with the front desk clerk, a manager came out and let me just sign a piece of paper that was verification that I would be staying for the 14 day duration. Beyond this, my stay was great. The staff was friendly, and the free breakfast that accompanied our room selection (again you must check and verify that you get the breakfast) was pretty good. They also have a happy hour that was good too! I just felt the initial hassle left a bad taste in my mouth. The rooms were clean, but bathrooms very small, and we had to change rooms once due to a water leak in the first room. I would compare the rooms to a Holiday Inn Express type deal, nothing swank, not at all what you think when you look at the lobby. The elevators were a little scary too, making noise when you ride. The staff was nice though, very attentive, and the location is okay. You have to get out and walk to see the local things, but the road outside the hotel is very busy. The taxi will cost you $9 USD to get to the colonial zone, but then you can get out and walk. You will do better to rent a car if you want to go to the beach, because the taxi drivers hike the prices up substantially. The Pool is nice and the spa is nice. The internet is wireless and only free on the 10th floor if you have entry to that floor, and the lobby, if not you have to pay to use it in your room. The gym was small, but nicer than most hotel gyms.

Great hotel...friendly staff. GOOD FOOD and service staff is quick to respond. I recommend it to one and all. Located near many shops and area is easily accessible from anywhere in the capital.

The staff was attentive, the breakfast buffet was excellent, and you get a pretty good exchange rate for $$ at the front desk. I'd stay there again. Good downtown location.